**UTC Campus Ecatepec is looking for its COLLECTIONS EXECUTIVE to join our growing team.** If you have strong skills in preventive collections and a passion for delivering exceptional customer service, we look forward to meeting you. Work location: Ecatepec **WHAT DO WE OFFER?** ✔ Monthly base salary of $8,365 ✔ Monthly grocery vouchers ✔ Monthly performance bonus of $3,500 ✔ Immediate statutory benefits ✔ Additional benefits: Life insurance, Funeral expense insurance, Accident insurance ✔ Paid training ✔ Academic scholarships ✔ Direct hiring by the university ✔ Short-term career development and growth plan **RESPONSIBILITIES:** * Preparation of collection reports * Recovery of overdue accounts * Keeping student database updated * Following up with clients to request pending payments and provide assistance during the payment process * Collaborating with other teams as needed **REQUIREMENTS:** 1\. Education: Technical degree in Administration, Accounting, Social Work, Education or related field. 2\. At least 1 year of experience in early and preventive collections management. 3\. Intermediate Excel skills for report generation 4\. Problem-solving and negotiation skills