At **Transcooler** we are a company dedicated to cargo transportation and logistics, specializing in refrigerated transport and providing safe, timely, and reliable solutions to our customers throughout Mexico. We are currently seeking committed and experienced **Monitoring Personnel** to join our team in Tultitlán, State of Mexico. **REQUIREMENTS:** * Previous **experience** as a dispatcher, satellite tracking operator, traffic coordinator, or in logistics (preferably in transportation). * Basic knowledge of road safety and transportation regulations. * Proficiency with satellite tracking systems. * **Flexible availability** to work rotating shifts, weekends, and holidays. * Ability to react quickly and make decisions under pressure. **RESPONSIBILITIES:** * **Monitor in real time** transportation units using satellite/GPS systems. * **Track assigned routes**, verifying departure, transit, and arrival times. * **Detect and report route deviations, unauthorized stops, or incidents** on the road. * **Respond to emergencies and risky situations** (theft, accidents, alerts) following security protocols. * **Maintain constant communication with drivers** to provide support and feedback. * **Prepare reports and logs** regarding trips, incidents, timings, and unit performance. * **Coordinate with internal departments** (traffic, security, driver support) to ensure service compliance. * **Verify compliance with company road safety rules and policies.** * **Assist in operational planning** and issue preventive alerts to avoid risks or delays. * **Safeguard sensitive and confidential information** related to routes and vehicles. ***SCHEDULE: 12 HOURS ON, 12 HOURS OFF*** **BENEFITS:** * Competitive salary * Timely payments via Banamex or BBVA * Statutory benefits * 100% IMSS coverage * Life insurance * Professional development opportunities **Our location: Cda. de Mariano Escobedo 63, Mariano Escobedo, 54942 Buenavista, Méx.** To schedule an interview or clarify questions, apply through this platform or send your CV to the following number: **55 6707 9909** Job type: Indefinite term Salary: $12,000.00 per month Benefits: * Educational assistance * Life insurance * Free uniforms Workplace: On-site