




Telefónica Movistar (Mexico)Telefónica Group with operations in Mexico since 2001 through its brand Movistar, is a leading telecommunications company with global presence that, with an innovative spirit and immense technological potential, offers cutting-edge solutions and seeks your talent. If you are someone who enjoys challenges, open to change and innovation: ¡Telefónica Mexico is the best place for you! **Position Objective:** Coordinate, execute, and monitor the technical and administrative activities required for the proper implementation of telecommunications services (Fixed and Digital Verticals) for enterprise clients, ensuring compliance with timeframes, costs, quality, and service standards established by the company. **Experience:** * 3\-5 years in project implementation of fixed and mobile services in B2B * Experience with Convertibility indicators, Implementation Time and/or NPS. **General Description:** * Plan activities and resource allocation involved in project delivery to ensure on-time and on-budget fulfillment according to client requirements. * Communicate internal departments about daily needs and situations arising with the client so necessary actions can be taken and allocated resources optimized. * Internal tracking and reporting on the status of all opportunities entering the implementation department. * Escalations to resolve blockers within the services to be delivered. **Soft Skills** * **Strong communication skills, extroverted** is key to **conveying technical concepts in a simple and clear manner**, requiring adaptation to different client knowledge levels. * **Empathy** is essential to understand client needs and concerns, establishing a relationship of trust. * **Problem-solving ability**, as each client may face unique challenges requiring customized solutions, as well as the ability to streamline internal processes until closing the sale. * **Adaptability** is equally indispensable in a field where technology and trends constantly evolve. * **A strong collaborative spirit and teamwork skills** enable effective coordination with various departments such as pre-sales, post-sales, implementation, commercial operations, finance, to deliver comprehensive, high-quality service. * Strategic negotiation and consultative sales closing. * Ability to identify business needs and map mobile solutions that generate value.


