**Role: Handle and resolve customer inquiries, complaints, or requests related to telecommunications services while identifying opportunities to offer additional products or services that enhance the customer experience and increase sales value.** 1. Customer Service * Answer incoming or outgoing customer calls regarding questions, issues, or requests for assistance with: * Mobile or landline telephone plans. * Billing and collections. * Device configuration. * Number portability, SIM card changes, or technical failures. * Provide prompt, clear, and effective solutions while consistently maintaining a friendly and professional attitude. * Record each interaction in the system. Please note this is an Office-Based Operational Position—not Fieldwork/Door-to-Door. **START WORKING IMMEDIATELY—WE WILL RESPOND TO YOU THE SAME DAY!** **What do we offer?** · Fixed monthly salary of $8,500 · Statutory Benefits (Social Security, INFONAVIT, Vacation Days, Vacation Bonus, Year-End Bonus). · Paid training starting on Day 1. (No prior experience required—we will train you!) · Direct hiring by the company. · Discounts at various establishments upon joining the company. · Short-term career growth. · Excellent work environment. - Work schedule: Monday through Sunday, rotating 8-hour shifts. This means your daily schedule may vary, always respecting the 8-hour workday. For example, one day you might work from 7:00 a.m. to 3:00 p.m., another day from 2:00 p.m. to 10:00 p.m., etc. Shifts are assigned according to operational needs and may change weekly. You could be our next Telephone Customer Service Advisor if you meet the following requirements: · Completed high school or higher (verifiable documentation required). · Prior experience is NOT required. · Must be of legal age. · Must have a Social Security Number. · Strong verbal communication skills. · Basic PC proficiency required. · Social and communicative skills. · Willingness to learn. WORK LOCATION: Ojo de Agua, Tecámac—10 minutes from the Mexibus Ojo de Agua Station. !!Immediate Hiring!! If you are interested in this vacancy and wish to schedule an interview, apply DIRECTLY by sending your resume or job application via WhatsApp to: 5 (five) --- 6 (six) --- 1 (one) --- 6 (six) --- 4 (four) --- 8 (eight) --- 2 (two) --- 0 (zero) --- 2 (two) --- 1 (one) ---5---6---1---6---4---8---2---0---2---1--- Ask for Lic. Carlos Fiore. !!THIS IS YOUR OPPORTUNITY!! "Our organization guarantees equal opportunity treatment and non-discrimination in its talent acquisition process." Job Type: Full-time Salary: $8,500.00 per month Benefits: * Salary increases * Flexible schedules Workplace: On-site employment