Customer Service Coordinator

Description

Job Summary: HS GROUP HUMAN CAPITAL is seeking a Customer Service Coordinator to ensure efficient order tracking, system management, and delivery coordination within the textile industry. Key Highlights: 1. Minimum 3 years of experience in customer service and personnel management. 2. Proficiency in SAP for tracking and creating customer and supplier orders. 3. Coordination of orders, production, and logistics for product delivery. **HS GROUP HUMAN CAPITAL is seeking a Customer Service Coordinator in Iztapalapa, Mexico City** ---------------------------------------------------------------------------------------------------- At HS GROUP, we are currently looking for **CUSTOMER SERVICE COORDINATOR** Requirements: Education: High school diploma, incomplete or completed bachelor’s degree Minimum 3 years of experience Intermediate written English SAP proficiency Experience managing staff Responsibilities: * Track orders from both customers and suppliers while maintaining excellent service standards. * Enter orders from both customers and suppliers into the SAP ONE system. * Keep order status updated with costs and prices. * Convert customer orders into production orders. * Track orders from both customers and suppliers. * Request invoices and schedule delivery routes for finished products along with all required documentation. * Review production order status at the plant. * Schedule shipments and generate shipping labels for external deliveries. * Review requirements and documentation for billing purposes. * Develop delivery schedules aligned with timelines provided by the Sales vs. Production departments. ***We Offer:*** ***Base salary: $18,000–$20,000 gross per month*** ***Working hours: Monday to Friday, 8:00 AM to 6:00 PM*** ***Statutory benefits*** ***Food vouchers: 7%*** ***Work location: Leyes de Reforma 3ra Secc, Iztapalapa*** **Desired education level:** Higher education \- incomplete **Desired experience level:** Mid-level **Departmental function:** Customer service **Industry:** Textiles *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6a0f5da95800006100bbe533\&source\=indeed*