Job Summary: We are seeking a Senior Bilingual Java Developer with experience in object-oriented design, RESTful microservices with Spring Boot, and solid knowledge of APIs, version control, and DevOps. Key Highlights: 1. Technical leadership and multidisciplinary collaboration 2. Development of RESTful microservices with Spring Boot 3. Advanced proficiency in Java and clean code principles DESCRIPTION Senior Bilingual Java Developer with advanced expertise in Java, focused on object-oriented design and clean code principles. Extensive experience in developing and implementing RESTful microservices using frameworks such as Spring Boot, along with solid knowledge of API design, version control, and contract-based development. Experience in unit and integration testing, SQL and NoSQL database management, and participation in CI/CD pipelines and DevOps practices. Advanced conversational English is mandatory; experience in agile environments, technical leadership, and multidisciplinary collaboration is required. REQUIREMENTS Requirements * Advanced backend Java proficiency, including object-oriented design and clean code principles. * Experience in Contact Center / NICE InContact * Creation and maintenance of NICE CXone Studio scripts (call flows, IVR, and routing logic). * Experience in developing and implementing RESTful microservices using frameworks such as Spring Boot. * Solid knowledge of API design, version control, and contract-based development. * Experience in unit and integration testing with JUnit, Mockito, etc. * Knowledge of SQL and NoSQL databases (e.g., MySQL, PostgreSQL). * Experience with CI/CD pipelines and DevOps tools (GitHub). * Advanced conversational English — mandatory Responsibilities * Development and implementation of RESTful microservices using Java and Spring Boot. * Design, construction, and maintenance of APIs following contract-based development principles. * Implementation of unit and integration tests using tools such as JUnit and Mockito. * Management and interaction with SQL and NoSQL databases. * Participation in CI/CD pipelines and use of DevOps tools such as GitHub. * Leading design discussions and conducting code reviews. * Collaborating with product, operations, and support teams to deliver reliable solutions. * Participating in agile environments including sprint planning, user story preparation, and retrospectives. * Resolving technical issues related to backend integration and contact center platforms (where applicable). Essential Technical Skills * Advanced proficiency in Java. * Experience in Contact Center / NICE InContact. * Creation and maintenance of NICE CXone Studio scripts (call flows, IVR, and routing logic). * Object-oriented design and clean code principles. * Development of RESTful microservices with Spring Boot. * API design, version control, and contract-based development. * Unit and integration testing (JUnit, Mockito). * SQL and NoSQL database management (MySQL, PostgreSQL). * Experience with CI/CD pipelines and DevOps tools (GitHub). * Advanced conversational English. Desirable Technical Skills * Knowledge of ACD, IVR, skill-based routing, and omnichannel workflows. * Integration of CXone with backend systems via REST APIs, event flows, and data actions. * Knowledge of WFM, QM, call recording, and other contact center platform modules. * Ability to troubleshoot platform issues using logs, monitoring tools, and call tracing and debugging utilities. * Knowledge of historical and real-time metrics, reporting data, and contact flow performance optimization. * Technical leadership, problem-solving, and collaborative teamwork skills in agile teams.