Fraud Prevention Analyst

Description

Job Summary: A Fraud Prevention Analyst will detect and analyze transactional behavior to implement preventive measures against institutional fraud. Key Highlights: 1. Detect and analyze transactional patterns to prevent fraud 2. Transactional monitoring and tracking of suspicious cases 3. Long-term growth opportunities **FRAUD PREVENTION ANALYST** **Corregidora, Querétaro** **Rotating shifts (morning, afternoon, or night)** Job Objective: To detect and analyze transactional behavior and patterns within the institution's Fraud Prevention System, in accordance with policies, guidelines, work instructions, forms, and applicable regulations related to fraud prevention, in order to implement preventive and proactive measures against potential situations and/or fraud that may adversely impact the institution. Main Responsibilities: * Identify customer transactions based on alerts generated by the institution's Fraud Prevention System * Provide key information for resolving clarifications submitted by the UNE regarding fraud prevention * Conduct transactional monitoring by complying with authentication policies and processes in payment systems * Track cases where customers may be involved in potential fraud due to suspicious events conducted through institutional channels * Address requests received via the 800 hotline and branch requests related to blocking and unblocking services across institutional channels Requirements: Education: Bachelor’s degree in Economics, Administration, or related fields. Desired Work Experience: 1 year of experience in the payments ecosystem (debit cards, credit cards, electronic banking, ATMs, SPEI) Offer: * Base salary * Statutory benefits * Institutional benefits * Subsidized cafeteria * Long-term growth opportunities * Positive work environment * Indefinite-term employment contract * Transportation assistance (night shift)