**Location:** TAMPICO, Tamaulipas, MX **Category:** Government Banking **Requisition ID:** 118738 **GEM EXECUTIVE** **(Tampico, Tamaulipas)** At Banorte, we seek unique, strong, and extraordinary talent that drives the country's transformation and innovation, becoming a great ally to grow strong with Mexico. We are convinced that the combination of solidarity, innovation, respect, loyalty, and responsibility is the perfect formula to become the best team in the financial sector. **Position Objective:** Responsible for business and market strategies that enable achieving sales goals, implementation, and after-sales service for the GEM segment, as well as monitoring clients experiencing issues with contracted products and services, aiming for customer satisfaction through products: Acquiring, Payroll, Comprehensive Collections, Electronic Banking, ATMs, Banorte Business Cashier, Remote Deposits, based on customer needs and proposals according to each product's regulatory process. **Main Responsibilities:** * Manage the execution of the marketing strategy for GEM Transactional Network products to support goal achievement. * Ensure knowledge and sales capabilities for GEM Transactional Network products, within the scope corresponding to each product type. * Prepare contracts for products: Acquiring, Payroll, Comprehensive Collections, Electronic Banking, ATMs, Banorte Business Cashier, Remote Deposits. * Guarantee support to the GEM Executive Network in promoting transactional products when sales opportunities are identified during diagnostics. * Initiate contract processing procedures using tools: GENERA, e\-banking, BAW Mantenimientos, Buró Interno, GESCO, ISSPT, SAP SOA, SIDEL, SIGA, CITRONELLA. * Ensure customer satisfaction through follow-up calls, providing necessary assistance and technical support for the best possible experience with acquired products and services. * Negotiate proposals for GEM Transactional Network products. * Negotiate with clients to close deals and increase balances. * Handle and channel product and channel incidents. **Requirements:** * Bachelor's degree in economics, business administration, accounting, finance, or engineering * Knowledge of Microsoft Windows software suite * Experience in sales and client management * Organizational and leadership skills At Banorte, we operate under an equal opportunity principle. Therefore, we do not discriminate based on age, ethnicity, nationality, gender, sexual orientation, marital status, social condition, health status, religious beliefs, political doctrine, or disability.