COLLECTIONS SPECIALIST

Description

Position Summary: Collections Specialist to maximize delinquent portfolio prevention through collections management and avoid portfolio deterioration. Key Highlights: 1. Maximize delinquent portfolio prevention and avoid its deterioration 2. Negotiate with clients and guarantors to resolve payment delays 3. Review and monitor assigned portfolio **Location:**TAMPICO, Tamaulipas, MX **Category:** Administration **Requisition ID:** 121696 Collections Specialist (Tampico) At Banorte, we seek unique, strong, and extraordinary talent to drive the country’s transformation and innovation, becoming a powerful ally for robust growth with Mexico. We firmly believe that the combination of solidarity, innovation, respect, loyalty, and responsibility is the perfect formula to become the best team in the financial sector. **Position Objective**: Maximize prevention of delinquent portfolio within the assigned portfolio potential through management of overdue payments and repayment schemes; prevent the deterioration of current portfolio into delinquent status, as well as diagnose related issues. Each day you will face new and interesting challenges in your role, for which you will be responsible for: + Reviewing client databases to be managed monthly to establish a work plan aligned with segments, balances, and statuses + Locating clients and joint obligors via home visits to verify business operational status + Negotiating with clients and guarantors using various exit schemes to resolve their payment delays + Monitoring fulfillment of commitments and implementing exit schemes in the system + Recording all collection activities in the Cyber system to document client history and background Requirements: + Bachelor’s degree in Accounting, Law, Administration, or related fields / Final-year student + Prevent deterioration of delinquent portfolio; knowledge of assigned portfolio potential for accurate diagnosis. Achieve established targets + Timely control and monitoring of assigned portfolio + Willingness to travel (once per month). *At Grupo Financiero Banorte, we promote a culture of inclusion, respect, and equity. All individuals interested in joining our team are considered based on objective criteria related to talent, experience, and skills. Our commitment is to ensure transparent selection processes.*