Position Summary: A professional responsible for customer service, routing communications, recording information, and providing basic administrative support, ensuring compliance with established procedures. Key Responsibilities: 1. Professional handling of calls, messages, and visits. 2. Comprehensive management of customer requests, incidents, and complaints. 3. Administrative support and petty cash control. **JOB RESPONSIBILITIES** \* Professionally answer and route calls, messages, and visitor inquiries. \* Provide clear and accurate information in accordance with established guidelines. \* Record customer requests, incidents, and complaints. \* Promptly follow up on received requests. \* Comply with customer service and internal communication procedures. \* Safeguard information and documentation under their control. **JOB FUNCTIONS** \* Answer telephone calls, emails, and messages from platforms \* Receive and direct visitors and suppliers. \* Register check\-in and check\-out according to the established process (if applicable) \* Enter and update information in internal systems \* Coordinate communication between guests and operational departments \* Follow up on reports until closure \* Assist with basic administrative tasks \* Petty cash control \* Forward advance payments and full payments for confirmation to the relevant department Employment Type: Full-time Salary: $9,000\.00 \- $10,000\.00 per month Work Location: On-site employment
Juan García
Indeed · HR
Juan García
Indeed · HR
