We are seeking a professional and proactive **Dispatcher** to join our team. You will serve as the **fundamental link** between our **field engineering team** and the **bank**, ensuring smooth communication, optimal resource allocation, and achievement of operational objectives. **Key Responsibilities:** * Act as the **central point of contact** between field engineers and the bank’s counterpart. * Plan, coordinate, and dispatch work orders, assigning them to the most suitable engineering personnel based on location, skills, and priority. * Monitor field activity progress in real time, ensuring adherence to deadlines and protocols established by the bank. * Manage and report incidents, ensuring rapid and effective escalation for resolution. * Maintain clear and professional communication with both internal teams and bank supervisors. * Update and manage tracking systems, activity reports, and related documentation. * Optimize routes and resources to maximize service efficiency. **What We Offer:** * **Attractive Base Salary:** MXN $10,000 gross per month. * **Performance Bonus:** Up to an additional MXN $3,000 per month, based on achievement of agreed-upon metrics. * **Benefits Exceeding Legal Requirements:** * **Major Medical Expense Insurance (MMEI).** * **Additional paid sick leave days.** * **Stable Working Hours:** Monday to Friday, 8 hours per day. * A collaborative and challenging work environment. * The opportunity to play a critical role in a high-impact operation. Employment Type: Full-time Salary: Starting from MXN $13,000.00 per month Benefits: * Salary increases * Maternity leave exceeding statutory requirements * Free parking * Option for indefinite-term contract * Employee referral program * Major medical expense insurance * Company-provided mobile phone * Additional vacation days or paid leave Work Location: On-site