Velbus del Oriente is looking for you! **VACANCY: CUSTOMER SERVICE ASSISTANT** Department: Freight Transportation Work Mode: On-site, Monday to Friday from 9 a.m. to 6 p.m., Saturdays on overtime. REQUIREMENTS Minimum 3 years of experience in freight transportation (mandatory). Knowledge of preparing Waybills. Experience handling returns and tracking incidents. Direct customer service and interaction. Proficiency in Microsoft Office applications. Excellent communication, organizational, and follow-up skills. Ability to work under pressure and focus on problem resolution. MAIN RESPONSIBILITIES Customer service and follow-up. Preparation, review, and control of Waybills. Management of returns. Tracking of shipments and incidents. Direct communication with operators and the operations department. Recording and monitoring of services. Administrative support to the customer service department. WE OFFER Competitive salary commensurate with experience. Statutory benefits. Job stability. Opportunity for professional growth. Excellent working environment. If you meet the profile, contact us via WhatsApp at 55 61566661, attaching your CV. Position Type: Full-time, Indefinite-term contract Salary: $12,269.91 – $12,479.96 per month Work Location: On-site employment