You will be responsible for supporting the Collections department in recording and monitoring payments, updating databases, reviewing credit bureau reports, and following up on customer commitments, thereby contributing to keeping the loan portfolio current and well-organized. ***Responsibilities*** * Tasks across different departments * Download and review credit bureau reports. * Record payments and maintain the loan portfolio database up to date. * Conduct daily follow-up on scheduled payments and customer commitments. * Prepare collections reports and performance indicators. * Assist in organizing departmental files and records. * Maintain regular communication with the department coordinator. ***Candidate Profile*** * Age: **23 to 30 years old** * Education: **Completed high school diploma** * Minimum experience: **1 year** in administrative or collections-related roles. * Proficiency in **Excel** and **Credit Bureau systems**. * A **responsible, empathetic, organized, and effective communicator**. * A **professional and committed attitude**. ***We Offer*** * Compensation: **$12,000.00 MXN per month** * Working hours: Monday to Friday, 8:50 a.m. to 6:00 p.m. (1-hour break) * Location: Andares area * Professional growth opportunities Employment type: Full-time Salary: $12,000.00 MXN per month Benefits: * Salary increases * Free parking Application question(s): * What is your age? * What is your level of Excel proficiency? * Considering our location in the Andares area, what would be your commute time? Workplace: On-site employment Expected start date: 12/15/2025