*This job posting comes from the Talenteca.com job board* ### **Job opening at the Contact Center company in Cuajimalpa de Morelos, Mexico City** LEADING TELECOMMUNICATIONS COMPANY IS SEEKING: **Training and Development Analyst/Specialist** **\* DO Instructor/Trainer \*** **\* Responsibilities: \*** * Design and deliver soft skills training courses and institutional programs. * Administer and update the e-learning platform. * Coordinate enrollment, progress tracking, and graduation processes for training programs. * Prepare progress and participation reports and metrics. * Provide feedback to participants in training programs or assessment processes. * Collaborate with internal departments and external vendors in executing DO projects. **\* Requirements: \*** * **Education:** Bachelor’s degree in Psychology, Pedagogy, Communication, or related field. * **Experience:** Minimum 2 years in Training, Organizational Development (DO), or Talent Management. * **Knowledge:** * Instructional design and learning methodologies. * LMS platforms (Moodle, Canvas, or others). * Digital presentation and design tools. **\* Work Schedule: \*** * 9:00 AM to 9:00 PM, Monday through Friday. **\* We Offer: \*** * Monthly gross base salary: $12,000 MXN. * Monthly bonus of 20% of base salary. * Statutory benefits. **\* Work Location: \*** Álvaro Obregón. Contact via WhatsApp 55\. 29\. 69\. 85\. 94\. **Desired Education Level:** Bachelor’s degree — completed. **Desired Experience Level:** Mid-level. **Departmental Function:** Human Resources. **Industry:** Human Resources. *This job posting comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6940a47d520000260069403e\&source\=indeed*