**Ready to put your skills to work? We might be the perfect match!** We’re looking for a dedicated, bilingual professional with strong communication skills to assist potential clients through their legal intake journey. **What You’ll Bring to the Team:** * Experience in roles involving direct client interaction is highly desirable. * Outstanding verbal and written communication abilities; capable of speaking clearly, professionally, and with empathy—even in complex or emotionally charged situations. * Comfortable using computers, including Windows OS, web browsers, and basic internet tools. * Proficiency in both English and Spanish is required. **Work Schedule:** * **Training:** Monday–Friday, 8:00 AM to 4:00 PM (GDL time) for 1–2 weeks. * **Regular Shift:** Monday–Friday, 7:00 AM to 4:00 PM. **Compensation \& Perks:** * Base Salary: **$16,000 MXN per month** * Monthly bonus up to **$5,100 MXN** based on performance * Food vouchers: **$1,500 MXN/month** (must start by the 5th of the month to be eligible the next month) * **4% Savings Fund Contribution** * **15 Days Christmas Bonus** (increases 1 day per year up to a max of 21\) * All legally mandated benefits included: vacation, IMSS, profit\-sharing, etc. **What You'll Do:** * Handle inbound inquiries from potential clients about legal matters—via phone or electronic communication. * Conduct follow\-up calls to establish contact and guide clients through the intake process. * Lead conversations to understand client needs and collect relevant information through structured questionnaires. * Send legal documents for e\-signature and ensure completion. * Work closely with your team to continuously improve the intake experience. **Location:** Just steps from **Plaza del Sol, Guadalajara**. Tipo de puesto: Tiempo completo Sueldo: $16,000\.00 \- $20,000\.00 al mes Beneficios: * Seguro de vida * Vales de despensa Lugar de trabajo: Empleo presencial