At WAN HAI MEXICO, a leader in logistics and trade, we are port and maritime and land transportation service providers in the United Mexican States. We are seeking a new CUSTOMER SERVICE team member to join our workforce. If you are interested in becoming part of our company, we invite you to send your CV to the email: DCasillas@wanhai.com **Position: IMPORT CUSTOMER SERVICE** Job objective: Properly execute the import processes of the shipping line to deliver high-quality customer service and contribute to achieving the organization’s objectives. **Requirements:** \- Education: Graduates in International Relations / International Business / International Trade / Foreign Trade or related fields \- No prior experience required; knowledge of Foreign Trade or Maritime Logistics preferred. \- Intermediate English proficiency. \- Competencies: \*\* Customer service orientation \*\* Effective communication \*\* Organization \*\* Analytical thinking \*\* Teamwork \*\* Immediate availability **Responsibilities:** \*\* Client communication. \*\* Tracking of import and export shipments. \*\* Review of shipping documentation and requirements. \*\* Pre-alerts. **Offered:** \- Salary based on qualifications (negotiated during interview) \- Benefits exceeding statutory requirements \- Meal vouchers \- Major medical expense insurance \- Life insurance \- Work location: Polanco, CDMX, Mexico. If interested, please send your CV to the indicated email: DCasillas@wanhai.com Employment type: Full-time Salary: $14,000.00 \- $16,000.00 per month Benefits: * Major medical expense insurance * Life insurance * Meal vouchers Language: * English (Mandatory) Workplace: On-site employment