Sandvik Mining is seeking: Parts Support Tlajomulco, Jalisco Do you enjoy providing strategic support and are passionate about winning? That’s exactly what we’re looking for in you. Purpose: Ensure the material sourcing process meets agreed-upon timelines with the Service Center. Key Responsibilities: * Prepare quotations requested by the Service Center within the established timeframe. * Enter spare parts orders placed by the Service Center via DI and local suppliers within the established timeframe. * Conduct weekly backorder processing and submit results to Service Center personnel. * Monitor delivery lead times to expedite shipments (LPS) and improve performance. * Identify materials encountering import issues due to NOM compliance challenges. * Promptly escalate critical spare parts to MERT for local alternatives. * Attend weekly meetings with Service Center personnel to track delivery lead times. * Process purchases and hold materials at the factory based on established global agreements. * Manage release and shipment of materials from DI to Mexico to ensure timely delivery. * Enter materials into the system for purchases made through alternative suppliers. * Process returns of spare parts unused during repairs, following the rectification process. * File non-conformance claims (e.g., damaged or incorrect items) reported by the Service Center. * Review material receipt and system entry to generate corresponding pick lists for material delivery. * Ensure coordination and delivery of spare parts according to established routes. * Timely cancellation of materials with DI and completion of purchase orders in Aurora. * Perform positive adjustments to exchange components as required by the Service Center. The ideal candidate: Technical degree or bachelor’s degree. 3–4 years of customer service experience. Intermediate-to-advanced proficiency in Microsoft Excel. Intermediate-level English language skills. Application deadline: December 18, 2025. For internal applications: Access the intranet, go to the “Jobs and Career Opportunities” section, and enter Job ID: R0086505. For external applications: Visit www.sandvik.com, select “Careers” from the top menu bar, then enter posting number R0086505. To apply, create a user account and password, then upload your personal information and CV. Sandvik is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender, ethnicity or national origin, age, marital status, sexual orientation, disability, socioeconomic background, religion, or personal beliefs. Sandvik Mining is a business area within the Sandvik Group and a world-leading supplier of equipment, tools, aftermarket services, and technical solutions for rock and mineral excavation in the mining industry. Our offering includes rock drilling, cutting and crushing, loading, hauling, and material handling.