In this position, you will be working within a team of representatives managing customer experience through a call center. It requires keeping a pulse on the voice of our customers to understand field issues, prioritize tasks and manage your time efficiently. Key Qualifications: ● Experience in a customer/technical support role ● Dentistry knowledge is a plus ● Experience working in the dental field (Lab, dental school, dental office) ● Familiarity with ERP softwares ● Excellent communication skills ● Communication and computer skills ● Attention to detail ● Home Office available (Hybrid position) ● USA Visa is desirable Job Type: Full\-time Pay: $20,000\.00 per month Work Location: Hybrid remote in 54050, Bosques de México, Méx.