Field Technical Support Technician

Description

Job Summary: We are seeking a Field Technical Support Technician to perform hardware and software installation, maintenance, and troubleshooting at point-of-sale locations and telecommunications equipment. Key Highlights: 1. Opportunity for a field technical support professional. 2. Broad responsibilities in system installation and maintenance. 3. Training in computer science and experience in technical support. Are you looking for an outstanding career opportunity? Join us as a Field Technical Support Technician in Tulancingo. · Job Requirements: Education in Computer Science qualifying you for technical support functions. At least 6 months of experience as a Technical Support Technician. Job Responsibilities: Planning of field technical support visits. Operating a standard automobile with a valid driver's license. Updating, installing, and replacing operating systems at point-of-sale locations. Updating and installing equipment at point-of-sale locations. Installing and supporting peripherals. Diagnosing and resolving internet connection failures, including reporting to service providers. Installing and supporting CCTV systems. Installing and supporting telecommunications equipment (routers, switches, access points). Performing preventive maintenance on installed devices. Recording all activities in the mobile application. Required Knowledge: Basic networking knowledge. Hardware repair. Daily software and hardware support for end users. At the server level: maintaining server hardware and software, including maintenance and monitoring of their integration with the network (switches, routers, firewalls, etc.), as well as proper configuration of network services provided by servers. Additional Benefits and Perks: Statutory benefits. Training. Company-provided tools. Per diem allowances. Rotating shifts. Apply through this channel — we will contact you shortly! -Requirements- Minimum Education: Upper secondary education - Professional Education T years of experience Knowledge: Teamwork, Customer service Driver's Licenses: A Keywords: technologist, technician, tech, technician, technology, technology, technologist, support, support, field, territory, territory