Front Desk Supervisor

Description

Position Summary: Grupo MX is looking for a Chief of Reception with experience in the hotel sector to supervise operations, guarantee excellent guest attention, and lead the team. Key Highlights: 1. Experience in hotel front desk operations and personnel management 2. Leadership in supervising operations and guest service 3. Ongoing training and professional development At **GRUPO MX**, we are a hotel corporation specialized in the development and operation of both owned and third-party hotels. Join the great **MX Family** as: **FRONT DESK MANAGER WITH HOTEL INDUSTRY EXPERIENCE** **What Are We Looking For?** * Experience in hotel front desk operations * Personnel management * Excellent service attitude * Conflict resolution and leadership * Flexible availability for shift work * Proficiency in hotel systems (preferred) **OTAs, OPERA** Main Responsibilities: * Supervise front desk operations * Ensure excellent guest service * Coordinate check-in/check-out procedures * Billing * Team management and training * Monitor adherence to service standards * Intermediate to advanced English proficiency (**B1, B2, or C1 level**) **What Do We Offer?** * Direct employment contract with the company * Weekly salary of **$3,700 net take-home pay** * Statutory benefits * Continuous training and professional development * Social responsibility program (**vision health campaigns, medical outreach events, discounts at educational institutions and partner establishments, etc.**) **What Is Your Work Schedule?** 09:00 AM to 05:00 PM, Monday to Sunday, with Saturday off **Monday to Sunday with mid-week day off. (Flexibility to rotate across all three shifts based on operational needs or unforeseen circumstances.)** **At Which Hotel Will You Work?** * **Hotel MX Aeropuerto, located just a few blocks from GOMEZ FARÍAS Metro Station** Join the great **MX Family!**