On-Site Support Engineer (IT)

Description

Job Summary: We are seeking an On-Site Technical Support Engineer to innovate and enhance efficiency through information technologies, providing assistance and managing systems. Key Highlights: 1. Assistance at airport kiosks and flight support. 2. Technical assistance to users and management of technological assets. 3. Installation and configuration of equipment, systems, and applications. At ZENTIUS, we help companies and organizations innovate and become more efficient by applying information and communication technologies. We require: **On-Site Technical Support Engineer** **Requirements:** \- Completed degree in Systems, Computer Science, IT, or related field \- 1 year of experience in IT \- ITIL certification preferred **Main Responsibilities:** * Primarily focused on **Smile and Fly** * Assistance at airport kiosks * Flight support activities * Providing on-site technical assistance to users * Ticket registration and tracking * Supporting and reviewing technology asset management * Installation and configuration of computers, operating systems, network equipment, and software applications * Preparation of logs and reports **Schedule:** Monday to Friday, **4:00 am to 1:00 pm** (on-site) **Location:** Mexico City International Airport (AICM) **Salary:** $17,600 gross monthly, **including KPI bonus** **Statutory benefits** **100% payroll** Position type: Full-time, indefinite-term contract Salary: $14,500\.00 \- $15,000\.00 per month Benefits: * Option for indefinite-term contract Application Question(s): * How many years of experience do you have in on-site support? * Is the schedule indicated in this job posting feasible for you? * Do you hold a completed degree? Workplace: On-site employment