Application Support Engineer (L2/L3)

Description

Job Summary: We are seeking an Application Support Engineer (L2/L3) focused on monitoring and resolving software issues, with experience in operating systems, databases, and web development. Key Highlights: 1. L2/L3 support role focused on problem resolution. 2. Key skills in Unix/Linux, SQL, HTML, JavaScript, and Java. Role: Application Support Application Support Engineer (L2/L3) Work Mode and Schedule (subject to client consideration): Option 1: Hybrid — 2 days per week in office (9:00–18:00) in CDMX Option 2: Night Shift — 100% remote, working 21:00–8:00 the next day, on a rotating schedule of 4 nights on duty followed by 4 nights off. Skills and Knowledge: Unix/Linux knowledge SQL knowledge (Oracle experience preferred) Advanced spreadsheet proficiency (Excel, Google Sheets or similar) [Desirable] HTML knowledge JavaScript knowledge (framework experience such as Angular or similar is preferred) Java knowledge Experience with application servers and web services/microservices [Desirable]. · IMPORTANT: The role focuses primarily on support (essentially monitoring and resolving issues, not full-scale software development). -Requirements- Minimum education: Bachelor's degree 2 years of experience Keywords: support, assistance, engineer, engineers, engineering