Property Damage Manager

Description

Summary: Seeking a highly skilled Project Manager to lead cross-functional projects, optimize legal operations, and ensure peak performance across case management, intake, and compliance processes. Highlights: 1. Lead cross-functional projects and optimize legal operations 2. Drive process improvement and implement strategic solutions 3. Ensure peak performance across case management and compliance Role Summary We are seeking a highly skilled and detail oriented Project Manager to lead cross\-functional projects, optimize legal operations and ensure peak performance across our case management, intake and compliance processes. This ideal candidate will bring a strong background in process improvement and project management. **Key Responsibilities** **Data Analysis and Reporting** * Collect, analyze and interpret operational data from systems including productivity tools and performance metrics. * Conduct in\-depth analyses to detect trends, identify bottlenecks and pinpoint areas for improvement. * Develop, maintain and automate dashboards and reports to track KPI’s and business performance. * Present actionable insights and recommendations to senior management. **Process Documentation, Improvement and Implementation** * Document existing workflows and procedures in clear, standardized formats. * Identify and prioritize high impact process optimization opportunities. * Collaborate with cross\-functional teams to design, implement and monitor improvements * Conduct training sessions to ensure smooth adoption of new processes. * Lead regular calibration meetings to evaluate process effectiveness and make adjustments. **Compliance Monitoring** * Develop and maintain auditing parameters to ensure compliance with policies and regulations * Conduct audits, identify non compliance issues, and recommend corrective actions * Maintain detailed audit logs, corrective action plans and compliance reports **Project Management** * Lead at least one major process improvement project per quarter from planning to evaluation. * Define project scope, objectives, timelines and deliverables * Coordinate tasks and communication across all involved teams * Monitor progress and adapt strategies as needed to meet deadlines **Reporting and Communication** * Prepare weekly and monthly reports on operational performance. Key findings and trends * Use visual storytelling and clear narrative to communicate complex data **Collaboration and Stakeholder Engagement** * Partner with different departments to share insights, gather feedback and implement solutions * Promote a culture of continuous improvement across the organization **Bonus Audit and KPI Monitoring** * **Audit bonus calculations for accuracy against established criteria** * Track KPIs for data analysis, compliance, reporting and project delivery * Identify discrepancies and recommend solutions to leadership. **Qualifications and Experience** * Bachelor’s degree in Computer Science, Business or related field * Certified Lean six sigma Green or Black Belt (an advantage) * 3\+ years in legal operations, process improvement or related fields * Proven track record in reporting and cross functional project management * An impressive portfolio of projects initiated and implements, demonstrating measurable business impact * 2\+ years of hands\-on experience in legal CRM/case management systems. * Strong technical proficiency in integration, automation tools and workflow optimization * Excellent communication skills with the ability to explain technical concepts to non\-technical staff.