Customer Service Executive

Description

Job Summary: A leading manufacturer of corrugated cardboard packaging is seeking a Customer Service Executive to provide technical assistance and administrative support. Key Highlights: 1. Administrative and technical support role in customer service 2. Customer post-sales follow-up and support 3. Proactive communication with customers and the sales team **diproreclutamiento.com is seeking a Customer Service Executive in San Isidro Mazatepec \- Tala, Jalisco** ---------------------------------------------------------------------------------------------------------- A leading corrugated cardboard packaging manufacturer is looking for: **Customer Service Executive** Education: High school diploma or TSU degree in Business Administration or related field. Monthly gross salary: $14,000\.00 Statutory benefits, IMSS, profit sharing, plus a monthly physical food basket awarded for punctuality and attendance. Employee transportation according to established routes and schedules: San Agustín, Las Cuatas, Tepetates, San Isidro, Tala, San Juan, Ahuisculco, and Navajas. **Prior customer service experience (in-person or via telephone) is mandatory.** Work schedule: Monday to Friday, 8:00 AM to 6:00 PM; Saturdays, 9:00 AM to 12:00 PM. Work location: Carr. San Isidro Mazatepec, Tala, Jal. 16\+800 A in San Isidro Mazatepec. Responsibilities: * Respond to customer emails and/or phone calls to provide technical assistance. * Relay necessary customer information to the sales executive and assist with administrative tasks. * Send and track quotations and invoices sent to customers. * Inform customers about delivery timelines. * Provide post-sales follow-up and support to customers. Interested candidates should submit their CV with photo or job application for review: **Desired education level:** Upper Secondary Education **Desired experience level:** Mid-level **Departmental function:** Customer Service **Industry:** Manufacturing, Consumer Goods **Skills:** * Customer service *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69c44eaf3400002700ccbdd0\&source\=indeed*