Summary: As an IT Observability Engineer at Micron Technology, you will support, maintain, and administer monitoring & observability tools to ensure reliable IT operations. Highlights: 1. Support innovative memory and storage solutions leader 2. Specialize in user support, performance management, and security 3. Collaborate with cross-functional teams on infrastructure needs **Our vision is to transform how the world uses information to enrich life for** ***all*** **.** Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As an IT Observability Engineer, working on various monitoring tools at Micron Technology, you will support the installation, maintenance, and administration of Micron’s monitoring \& Observability tools under your responsibility. Provide the ability to gather report and alarm on infrastructure software or hardware for the purpose of ensuring reliable operations of information technology. Specialization is required in user support, system performance management tools, security, knowledge module development, and tuning of systems monitoring to ensure always higher system performance. You will work with Micron’s Business Units to ensure solutions meet or exceed business requirements. You will Administer, monitor, and support the monitoring and observability services. Maintain and support the tools to enable global application and infrastructure monitoring. Monitor systems and proactively address performance bottlenecks Collaborate with cross\-functional teams on infrastructure needs. Document system configurations and operational procedures. Support in incident resolution and troubleshooting. Document changes and standard operating procedures. **Responsibilities:** * Install, configure, support, and maintain monitoring solutions. * Manage system monitoring setup and standardize features and usage. Maintain systems by tuning them to company standards for efficient performance and capacity. * Maintain standards of operations, such as backups, naming standards, and configurations / Coordinate planned downtime and software installs of your assigned services. * Communicate system status and coordinate maintenance activities. * Support day\-to\-day operations and provide customer support / Monitor the environment for potential system issues and resolve appropriately. * Adhere to Micron’s established processes and policies. * Continually work to improve operations / Adhere to established service and operational level agreements. * Propose and implement system enhancements that will improve the performance and reliability of the system / Communicate and collaborate with peer groups (enterprise architects, security team, network team, etc.). **Minimum Qualifications:** * Bachelor’s or Master Degree in Computer science * Experience with any of the monitoring and observability tools * Experience with Infrastructure and Application monitoring, Windows, Linux and Cloud * Knowledge of distributed systems, microservices, and cloud platforms (AWS, Azure, GCP). * Basic scripting knowledge with TypeScript, React, Ansible, and Python scripting * Experience in Building dashboards for real\-time visibility of system health and performance. * Familiarity with ITIL or incident management workflows * Excellent troubleshooting and problem solving skills **Preferred Qualifications:** * Exposure in define SLIs, SLOs, and error budgets aligned with SRE principles with Engineering teams to support reliability engineering. * Exposure to cloud environments (AWS, Azure) * Interest in automation tools and infrastructure\-as\-code * Basic scripting knowledge with TypeScript, React, Ansible, and Python scripting. * Exposure to AI/ML\-based anomaly detection and AIOps platforms. * Experience 2\+ years. "The specified role does not encompass the following responsibilities: Finalization of sales agreements or the execution of sales contracts is prohibited. The role also does not carry the authority to make definitive decisions regarding contracts, be it their conclusion or termination. Furthermore, the role is not designed to involve participation in pricing negotiations or the authorization of contracts. These activities fall beyond the permissible duties of the position." We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high\-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience. To learn more, please visit micron.com/careers All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. To request assistance with the application process and/or for reasonable accommodations, please contact hrsupport\_na@micron.com Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron. AI alert **:** Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification. Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.