Job Summary: We are seeking a Technical Support Executive to install drivers, configure networks and printers, and document activities in a collaborative work environment. Key Highlights: 1. Comprehensive technical support for Windows and Mac 2. Advanced printer configuration and diagnostics 3. Collaborative work with specialized teams We develop strategic projects tailored to each client, integrating innovative solutions powered by artificial intelligence to automate processes, optimize printing services, and enhance intelligent data capture, recognition, and authentication. All supported by top-tier customer service, designed to efficiently and excellently resolve any requirement. Technical Support Executive – **Responsibilities** * Windows and Mac support — Intermediate to Advanced level, focused on driver installation (devices), networking, and SMB. * Remote support (AnyDesk, TeamViewer, Quick Assist, among others). * Printer configuration and diagnostics (multifunction security, TCP/IP configuration, printing protocols (LPD.Raw, IPP, etc.), SMTP configuration). * Documentation of activities in the service ticket management tool. **What We Offer?** * Statutory benefits * Savings fund * 30 days’ year-end bonus * Training * Collaborative work with specialized teams. If interested, please contact us or send your CV. Job Type: Full-time Salary: $9,000.00 – $11,000.00 per month Benefits: * Savings fund * Option for an indefinite-term contract * Discounted cafeteria service Work Location: On-site employment