Collections Agent

Description

Job Summary: You are responsible for validating customer data, establishing payment plans, and building long-term relationships with customers as a field collections agent. Key Highlights: 1. Customer service, sales, or collections experience is required 2. Proficiency in operating a standard motorcycle and a valid driver's license 3. Goal-oriented mindset and ability to work effectively in a team FIELD COLLECTIONS AGENTS **We Offer** * Base weekly salary of $2,500 MXN * Additional commissions ranging from $5,800 to $30,000 MXN per week * Statutory benefits: vacation starting at 12 days; social security (IMSS); vacation bonus of 25%; 15-day year-end bonus, increasing with tenure * 20% discounts at Elektra and Total Play stores * Payroll loan available after 2 years of service * Provision of a motorcycle, also serving as your transportation from home to work * Weekly gasoline voucher worth $240 MXN * Option to purchase the motorcycle upon reaching its end-of-life * Safety equipment: protective vest, helmet, and boots * Medical expense insurance in case of traffic-related incidents * Life insurance **Requirements:** * Experience in customer service, sales, or collections * Proficiency in operating a standard motorcycle * Valid motorcycle driver's license (or eligibility to obtain one) * Ability to operate a mobile device * Goal- and target-oriented mindset * Effective communication skills and ability to work in a team **Job Objective** As a field collections agent, you are responsible for validating data of customers applying for credit, as well as establishing payment plans for customers in their first weeks of delinquency, thereby fostering long-term customer relationships.