Administrative Assistant

Description

Job Summary: Customer service and order management, data analysis to optimize processes and contribute to customer satisfaction. Key Responsibilities: 1. Customer service and post-sales order tracking 2. Data analysis for process improvement 3. Information management and accounts receivable collection **JOB OBJECTIVE** * Provide customer support related to post-sales services and order tracking, and analyze customer service data to identify improvement opportunities, optimize processes, and enhance customer satisfaction. * **Customer Service** * **Information Management** * **Commercial Analysis** * **Accounts Receivable Collection** **Experience:** 1 year in customer service or commercial support (preferably in industrial, hardware, or construction sectors). **Technical Knowledge:** * ERP * Intermediate Excel (tables, filters, charts) * Basic CRM (desirable) * Data analysis tools (desirable) **Working Hours:** 9 AM–6 PM, Monday to Friday Employment Type: Full-time, Indefinite-term contract Salary: Starting at $10,000.00 per month Benefits: * Free parking * Option for an indefinite-term contract Education: * Completed Bachelor's degree (desirable) Experience: * Customer service: 1 year (desirable) Work Location: On-site employment