️ **A leading company in the food industry is looking for your talent – PASTES KIKO´S!** ### **Position: Operational Supervisor (Franchise Support)** Are you passionate about leading teams, supporting franchisees, and ensuring operational excellence? Join a solid, expanding company with great growth opportunities! ### **Position Type:** **80% Operational / 20% Administrative** ### **Area:** QUERÉTARO CENTRO (Residence in these areas is mandatory) **Main Responsibilities:** ---------------------------- * Supervise the proper operation of **franchised and company-owned units** in the Querétaro area. * Provide **direct support to franchisees** to ensure compliance with brand standards. * Conduct **operational visits** to assess processes, inventory, store image, service, and results. * Train staff on: * Customer service * Food preparation * Good hygiene practices * Equipment handling * Operational and administrative processes * Implement action plans to improve sales, productivity, and key performance indicators. * Verify compliance with policies, recipes, and operational manuals. * Coordinate the opening of new branches (when applicable). * Monitor incidents, operational payroll, staff turnover, and workplace climate. * Ensure achievement of monthly targets and quality standards. **Mandatory Requirements:** ------------------------------ * **Completed Bachelor’s degree** in Business Administration, Tourism, Commerce, or related field * (Diploma and professional license are mandatory) * **4 years of experience** in operational supervision of multi-unit operations in the **food industry** * Experience working with **franchisees** (desirable/highly valued) * **Full schedule availability**, including travel, weekends, and holidays * **Leadership, effective communication, and results-oriented mindset** * **Valid driver’s license** **We Offer:** -------------- * Competitive base salary * Bonus for achieving objectives * **Statutory benefits + additional benefits** * Grocery vouchers * Punctuality bonus * Uniforms * Work tools * Job stability and real growth opportunities **Interested Candidates:** ---------------- Apply through this channel, attaching an updated CV.