Education: **Completed bachelor’s degree in Business Administration, Tourism Business Administration, Gastronomy, Marketing, or related fields. Additional training in operational management, leadership, basic finance, customer service, or restaurant management will be valued. Certificates or diplomas in business unit administration are preferred.** Experience: **Minimum 2 years of verifiable leadership experience in the restaurant, hospitality, or retail sectors—preferably within casual dining, family restaurants, themed bars, or chain establishments. Must have hands-on experience managing operational staff, inventory control, adherence to standards, and supervision of customer service.** Key Competencies: * **In-Person and Motivational Leadership** * **Decision-Making Under Pressure** * **Customer Service and Diner Experience Orientation** * **Communication** * **Personnel Management** * **Operational Organization and Planning** * **KPI Compliance** * **Adaptability and Change Management** * **Teamwork and Staff Development** * **Operational Availability and Flexibility** Technical Knowledge: * **Point-of-Sale (POS) Systems** * **Basic Costing and Inventory Control** * **Complaint and Crisis Management** * **Administrative Reporting and Cash Control** * **Proficiency in Office Software Suites** * **Cash Handling Capability** **JOB OBJECTIVE** The Branch Manager’s mission at *Drink & Fly* is to ensure efficient, profitable, and brand-compliant operations—aligned with the company’s defined quality and image standards—at their assigned location. The manager is responsible for leading the team, delivering an outstanding customer experience, managing financial and material resources, and achieving commercial objectives set by the General Management or franchisee. Employment Type: Full-time Salary: $12,000.00 – $14,000.00 per month Benefits: * Salary increases * Discounts and preferential pricing * Option for indefinite-term contract Experience: * Personnel administration: 1 year (Preferred) Work Location: On-site employment