Position Summary: We are seeking a dynamic and organized professional to lead daily logistics operations, serving as the strategic link between customers, international suppliers, and carriers. Key Highlights: 1. Comprehensive shipment management for air, sea, and land transportation 2. International liaison and premium customer service 3. Opportunities for career growth and job stability **Freight Forwarding Operations Executive (Import / Export)** **Position Mission:** We seek a dynamic, highly organized professional to lead our daily logistics operations. As an Operations Executive, you will serve as the strategic link among customers, international suppliers, and carriers, ensuring every shipment is executed with absolute precision—meeting the quality standards and timelines that define our operational excellence. **Key Responsibilities** * **Comprehensive Shipment Management:** Coordinate and supervise import and export operations across air, sea, and land transportation modes (*door\-to\-door* service). * **Documentation Control and Compliance:** Prepare and audit critical freight forwarding documentation (HBL, shipping instructions, letters of instruction, and accurate system records). * **International Liaison:** Manage bookings, confirmations, and timely follow-up with shipping lines, airlines, overseas agents, and domestic carriers. * **Premium Customer Service:** Provide real-time shipment status updates, handle references, incidents, and tracking reports with a strong sense of urgency and service orientation. * **Operational Administration:** End-to-end file management (opening, billing, guarantee administration, cost review, and closure). * **Process Optimization:** Identify operational improvement opportunities and propose immediate solutions to streamline the supply chain. **Required Professional Profile** * **Education:** Completed Bachelor’s degree in International Trade, International Business, Logistics, or related field. * **Experience:** Minimum 2 years of verifiable operational experience within a **freight forwarder** (mandatory). * **Languages:** **Advanced / conversational English** (fluent ability to negotiate and coordinate with international agents). * **Technical Skills:** * Expert-level knowledge of **Incoterms** and basic customs legislation. * In-depth understanding of HBL management, revalidation procedures, and customs clearance processes. * Intermediate Excel proficiency for KPI tracking and reporting. * **Competencies:** Excellent organizational skills for simultaneous account management, assertive communication, results orientation, and resilience under pressure. **Value Proposition (Compensation & Benefits)** We offer a dynamic professional environment with strong growth opportunities: * **Monthly Salary:** Up to $16,000 MXN gross (adjustable based on operational experience). * **Statutory Benefits** from day one. * **Enhanced Benefits Package:** * Grocery Vouchers: $2,000 monthly. * Savings Fund: 7%. * Major Medical Expense Insurance (MMEI). * Life Insurance. * Year-end Bonus exceeding statutory requirements. * **Stability:** Direct employment with the company in a globally expanding sector. **Additional Details** * **Work Schedule:** Monday to Friday, 9:00 a.m. to 6:00 p.m. * **Premium Location:** Paseo de la Reforma (facing the Angel of Independence), Mexico City. **Are you ready to take your freight forwarding experience to the next level?** Apply now and join our global logistics network. Employment Type: Full-time Salary: Up to $16,000\.00 per month Application Question(s): * How long does it take you to commute from home to the Andares area? Education: * Completed Bachelor’s degree (Mandatory) Experience: * Air, sea, and land logistics operations: 2 years (Mandatory) * Cargo Wise proficiency: 2 years (Mandatory) * Office (Excel) proficiency: 2 years (Mandatory) Language: * English (Mandatory) Workplace: On-site