Description
Position Summary:
We are seeking a customer-focused advisor passionate about delivering an extraordinary experience for consumer and loan needs, driving sales and strengthening relationships.
Key Highlights:
1. Put the customer at the center of all interactions
2. Generate value in every commercial interaction
3. Development of personal and professional skills
### **Position Objective**
We put the customer at the center of everything we do. As an advisor, your objective will be to attend to each customer’s consumer and loan needs by delivering an extraordinary experience that inspires trust, drives sales, and strengthens lasting relationships—all aligned with the store’s commercial operations and committed to generating value in every interaction.
**Requirements**
* We seek individuals who connect, inspire, and make things happen. If you are passionate about customer service and creating joyful moments, this is the place for you.
* Relevant experience: At least 1 year in customer service, sales, or commercial and loan advisory roles.
* Desired knowledge—or willingness to learn—regarding digital tools and consumer products.
* Skills that will help you stand out: Passion for customer interaction, demonstrating kindness, respect, and courtesy.
* Full adaptability—to both in-store work and technology usage.
* Promptness and effectiveness in action and problem resolution.
* Results-oriented mindset, meeting goals with determination.
* Teamwork, with willingness to support and listen.
* Commitment to excellence: following processes and doing things right from the start. Security and confidence—even in uncertain situations or under pressure.
**Value Proposition**
* Fixed weekly salary starting at: $2,200.
* Weekly commissions.
* Statutory benefits: Vacation starting at 12 days per year, vacation bonus of 25% annually, Christmas bonus of 15 days per year—which increases according to seniority.
* Working conditions: 8-hour daily shifts from Monday to Sunday, with one weekday day off. Weekly rotating schedule. One weekend day off per month. Life insurance, increasing proportionally with earnings and seniority.
* Position benefits: Training program tailored to the role and to personal skill development. Enrollment in government programs to complete high school education. Partnerships with universities to continue your studies.
* Financial benefits: Payroll advance. Access to a credit card. Discounts starting at 10% on products within Elektra and Salinas \& Rocha stores, available for cash purchases from day one and for credit purchases after 9 months of seniority. Personal loans with preferential rates starting after 2 years. Currency exchange. Investment accounts. Savings account.
* Services: Access to nutritionists, psychologists, dentists, library, contests and programs to improve your health, guidance and support for your achievements, new family members, and important celebrations.
* Promotions and partnerships for you and your family: Discounts at gyms, cinemas, entertainment centers, concerts, restaurants, department stores, optical shops, laboratories, clinics, schools, language institutes, universities, airlines, travel agencies, automotive dealerships, and daycare centers.
* Dare to join our team!