MacStore Technical Support

Description

Position Summary: We are seeking a Computer and Telecommunications Equipment Repair Technician with experience, a passion for customer service, and Apple support skills. Key Highlights: 1. Opportunity to obtain Apple Certified Macintosh Technician certification 2. Job stability and professional development 3. Commissions for services performed and bonus based on performance indicators At MacStore, Apple’s #1 distributor, we are looking for: ### **Computer and Telecommunications Equipment Repair Technician for the branch: MACSTORE GALERÍAS LA PAZ** Profile: * Completed high school diploma / technical degree. * Minimum 1 year of experience in computer and telecommunications equipment repair. * Passion for customer service and client interaction. * Residence near the work location. Responsibilities: * Provide first- and second-level support to Apple users. * Deliver personalized assistance and issue resolution. * Track completed services. * Promote and sell additional services. * Meet established metrics and performance indicators. We Offer: * Base monthly salary of $9,900.00 gross. * Apple Certified Macintosh Technician certification. * Benefits and perks exceeding statutory requirements. * Monthly food voucher. * Profit-sharing (approximately three months’ worth). * Salary increase at the fourth month. * Life insurance. * Savings fund. * Punctuality bonus. * Commissions ranging from 9% to 20% of the total amount for services performed. * Bonus for achievement of performance indicators. * 100% IMSS contributions. * Direct, indefinite-term employment contract. * Job stability and professional development. * Rotating schedule Monday through Sunday, with one weekday off: 11:00 am–8:00 pm and 12:00 pm–9:00 pm. If you are interested and meet the above qualifications, apply via this channel and we will contact you shortly.