Job Summary: We are seeking talent for technical support and maintenance of web applications, ensuring their availability and proper functionality through user assistance and proactive incident resolution. Key Highlights: 1. Key role in technical support and maintenance of web applications. 2. Work with commitment, innovation, and collaboration within a dynamic team. 3. Opportunity to develop and add value in a digital environment. At Digital Data, we specialize in digital transformation and data capture services, focused on delivering high-quality solutions and generating positive impact for our clients. Our team operates with commitment, innovation, and collaboration. We are currently seeking talented individuals eager to grow and contribute value. The purpose of this position is to provide technical support, maintenance, and operational monitoring for web applications across various environments, ensuring their availability, updates, and proper functionality through direct user support and proactive incident resolution. Responsibilities: * Install and configure the technology to be used within the company. * Perform periodic system maintenance. * Provide assistance to employees or internal customers. * Identify system and application failures. * Diagnose hardware and software malfunctions. * Identify solutions for any failures and implement them. * Implement and guide various teams in executing new applications or operating systems. Requirements: Education – Bachelor’s degree or Engineering in Computer Systems, Information Technologies, Computer Science, or related fields. Knowledge: * Operating Systems – Windows Server. * Web Servers – Advanced IIS (Internet Information Services). * Databases – SQL Server (complex queries, joins, triggers, and basic optimization). * Development – Basic knowledge of .NET and JavaScript (for code reading and debugging). * Others – REST API consumption and networking fundamentals (NFS, connectivity). Experience: * 2–3 years in technical support for web applications or enterprise systems. * Administration and configuration of IIS (Internet Information Services) and Windows Server environments. * Creation/modification of stored procedures, functions, views, and scripting for problem resolution and data maintenance. * Execution of scripts, backup management (backups/restores), and deployment of controlled updates. * End-user or internal customer support under service-level agreement (SLA) frameworks. Skills and Competencies: * Resolution of complex technical problems. * Organizational ability and capacity to produce detailed technical documentation. * Teamwork. * Assertive communication. * Proactivity. * Organization / Punctuality. Employment Type: Full-time, Indefinite-term contract Salary: $18,000.00 – $20,000.00 per month Work Location: On-site employment