Indeed
Operations Manager
**ofi Mexico** is seeking an **Operations Manager** to lead the strategic and operational activities of our coffee plant in **Altotonga, Veracruz**.
We are a global company dedicated to the purchase, processing, and marketing of coffee, committed to quality, sustainability, and the development of our producing communities.
**Position Objective**
Oversee daily coffee operations in the assigned country/region, including procurement, processing, quality, shipping, and logistics, ensuring compliance with the company’s established procedures and systems.
**Key Responsibilities**
* Implement the coffee procurement strategy: sourcing points, storage, operational contracting, and execution of systems/procedures.
* Set zone-specific procurement targets aligned with the overall strategy.
* Design and ensure compliance with the TCH (Technical Coffee Handbook).
* Manage national procurement volumes and implement corrective actions during the season.
* Develop and scale the sustainable coffee program in accordance with certification standards.
* Supervise quality, yields, variances, and operational efficiency from procurement through to shipment.
* Optimize efficiency at mills and in blending of coffee qualities.
* Coordinate procurement, processing, quality, and logistics for seamless operations.
* Ensure full compliance with all procedures and systems.
* Conduct random audits at units, warehouses, and plants.
* Measure and control operational risks: credit, counterparty, system, and inventory.
* Ensure operational costs remain within budget.
* Keep the team motivated, aligned with strategy, and continuously trained.
* Monitor market prices, competitor activities, and harvest conditions.
* Issue periodic reports on market, production, and quality.
* Comply with safety, hygiene, and food safety management system standards.
**Success Indicators / Desired Experience**
* Experience managing CR&S (Corporate Responsibility & Sustainability) programs and sustainable coffee procurement.
* Proven results in processing efficiency and yield optimization.
* Effective control of losses related to quality, counterparty, credit, or systems.
* Management of direct/indirect costs in line with budget.
* Reduction in quality-related claims.
* Compliance with procedures and operational safety.
* Timeliness and effectiveness of shipments.
**Requirements**
* Industrial Engineering or related degree.
* Minimum 4 years in similar roles within the agro-industrial, food, or operations sectors.
* Experience managing volume, logistics, quality, and food safety.
* **Advanced English (mandatory).**
* SAP knowledge.
* Ability to develop presentations and control formats.
* Proficiency in Microsoft Office suite.
* Knowledge of food safety management systems.
**If you are interested…**
Apply directly through this channel and join ofi Mexico—a purpose-driven global company focused on sustainability and talent development.

QQ88+MM Altotonga, Ver., Mexico
Negotiable Salary