A leading company in the telecommunications industry is seeking a **PROGRAMMING AND MONITORING ASSISTANT** with a degree in Industrial Engineering, Business Administration or related field. Location: Tampico, Tamaulipas Positions available: 1 Age: 18 to 40 years old **RESPONSIBILITIES:** Customer service Make confirmation, follow-up, scheduling calls for installations and service reports Data entry into the system Control and management of installation and service report calendar Review and verification of contracts Monitoring of units Registration and updating of reports **REQUIREMENTS:** Experience in customer service or similar roles with direct contract via telephone Basic knowledge of administrative and office tasks Proactive attitude, organizational skills, and results-oriented Desirable: Basic knowledge of local routes within the coverage area (Tampico, Cd. Madero, and Altamira) Must have letters of employment recommendation **SKILLS AND COMPETENCIES:** Strong verbal communication Excellent customer treatment and service Responsibility Organization Job type: Full-time, Indefinite duration Salary: $8,592.00 per month Benefits: * Grocery vouchers Ability to commute/relocate: * Tamaulipas: Able to commute to work without issues or plan to relocate before starting work (Mandatory) Application question(s): * Do you have letters of employment recommendation? Education: * High school diploma completed (Mandatory) Experience: * Route planning: 1 year (Mandatory) * Customer service via telephone: 1 year (Mandatory) Workplace: On-site position