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Are you naturally curious and always willing to think outside the box to resolve a situation? Do you have a growth mindset and are you looking for a career that grows with you? If so, you could be the talent we are looking for in this position.\n\n\n**Job Description**\n--------------------------\n\n\n\nAs a Kidz Concierge, you will be responsible for performing a wide range of functions in our recreational or entertainment facilities. Key responsibilities include scheduling the use of recreational facilities, maintaining and providing equipment to participants in sports events or recreational activities, and operating concessions and mechanical games.\n\n**Job Functions and Responsibilities**\n--------------------------------------------\n\n\n* Ensure efficient coordination of recreational facilities to optimize usage and provide a pleasant experience for all guests.\n* Maintain, clean, and organize equipment while ensuring proper functionality and safety; immediately report any issues or necessary repairs.\n* Assist in setting up and dismantling equipment for events, recreational activities, and other special events.\n* Operate concessions and events following safety guidelines and procedures.\n* Provide exceptional customer service to guests by responding to inquiries and resolving any issues quickly, professionally, and in a friendly manner.\n* Attend staff meetings, training sessions, and participate in team-building exercises to continuously develop skills and contribute to a positive team environment.\n* Comply with company policies, standards, and regulations, including maintaining cleanliness and adhering to safety standards across all facilities.\n* Complete additional tasks or responsibilities as assigned.\n**Work Experience**\n-----------------------\n\n\n* Entry-level position with limited prior training or relevant work experience\n* Acquires basic skills to perform routine tasks\n* Work is prescribed and completed with little autonomy\n* Works under close supervision or clearly defined procedures\n* Has 0 to 1 year of work experience\n**Competencies**\n----------------\n\n\nInterpersonal skills\nFunctional job knowledge\nLeadership\nProblem solving\nTeamwork and collaboration\nAccountability\nBusiness experience\nAdvocating for guest needs\nSelf-development\nImpact**Education**\n-------------\n\n\n* High school diploma or equivalent preferred.\n* A combination of education and experience will be considered.\n**Certifications**\n-------------------\n\n\n* Certifications may be required or preferred.\n\nDoes this opportunity align with your aspirations? 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For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. 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Do it NOW!\n\n \n\nIf you know you're meant for something great, this job is looking for you.\n\n **APPLY NOW**. \n\n\n\n \n\n**Desired education level:** \n\nHigh School\n\n\n**Desired experience level:** \n\nMid Level\n\n\n**Departmental function:** \n\nCommercial / Sales\n\n\n**Industry:** \n\nHospitality\n\n\n**Skills:** \n\n* english\n* inhouse\n* vacation club\n* timeshare\n* timeshare\n\n \n\n \n\n*This job posting comes from the Talenteca.com job board:* \n\n*https://www.talenteca.com/anuncio?j\\_id\\=68ae5b9d23000084000ebefe\\&source\\=indeed*","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758768879000","seoName":"concierge-de-inhouse-para-club-vacacional","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-alfredo-v-bonfil/cate-front-office-guest-services/concierge-de-inhouse-para-club-vacacional-6384241658099312/","localIds":"23","cateId":null,"tid":null,"logParams":{"tid":"062c90d5-e42c-496f-8f70-f9c61a65e778","sid":"ba62b673-90c6-4e28-87df-d29afd36a554"},"attrParams":{"summary":null,"highLight":["Bilingual required","Excellent commissions and bonuses","Work in luxury resort in Puerto Morelos"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Puerto Morelos,Quintana Roo","unit":null}]},"addDate":1758768879538,"categoryName":"Front Office & Guest Services","postCode":null,"secondCateCode":"hospitality-tourism","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1276,1427","location":"46H4+FM Cancún, Quintana Roo, Mexico","infoId":"6384241616691312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Sales Assistant","content":"We are recognized for our excellent cuisine, impeccable service, and great atmosphere, always maintaining the highest quality standards. Currently, we are looking for a SALES ASSISTANT with experience in tourism and gastronomy.\n\nJob Profile:\n\n\\- Bachelor's degree in Administration, Marketing, Tourism or related field.\n\n\\- Conversational English.\n\n\\- 2 years of experience in sales within the tourism or restaurant industry.\n\n\\- Excellent administrative management skills.\n\nMain Responsibilities:\n\n\\- Manage supports on CRM platforms.\n\n\\- Coordinate specific meetings for payments to Concierge.\n\n\\- Provide support to the groups department in specific quotations.\n\n\\- Review contracts with the legal department.\n\nWe Offer:\n\n\\- Salary.\n\n\\- Benefits exceeding legal requirements.\n\n\\- Minor medical expense insurance.\n\n\\- Life insurance.\n\nThank you for your interest in joining our great team.\n\nPosition Type: Full-time\n\nBenefits:\n\n* Option for indefinite contract\n* Medical expense insurance\n* Dining room service\n\nWork Location: On-site","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758768876000","seoName":"sales-assistant","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-alfredo-v-bonfil/cate-front-office-guest-services/sales-assistant-6384241616691312/","localIds":"23","cateId":null,"tid":null,"logParams":{"tid":"50d1298a-4d7e-4236-955f-759384298bd4","sid":"ba62b673-90c6-4e28-87df-d29afd36a554"},"attrParams":{"summary":null,"highLight":["Sales support in tourism","Excellent administrative skills","Competitive benefits package"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Cancún,Quintana Roo","unit":null}]},"addDate":1758768876300,"categoryName":"Front Office & Guest Services","postCode":null,"secondCateCode":"hospitality-tourism","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1276,1427","location":"Jesús Martínez Ross 799, Salina Grande, 77400 Isla Mujeres, Q.R., Mexico","infoId":"6384241585561712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Guest Relations Manager","content":"**Company Description** \n\nEnnismore, with its luxury brand **SLS Hotels**, has developed a magnificent all-inclusive project at the Playa Mujeres oasis, just north of Cancún, Mexico. **SLS Playa Mujeres Cancún, All\\-Inclusive Collection.**\n\n\nOur all-inclusive hotel offers 498 luxurious rooms, along with an impressive selection of 18 restaurants and a rejuvenating spa. Ideal for both adults seeking a getaway and families looking for connection and adventure, this hotel brings to Cancún a world of extraordinary experiences, with a wide range of services and activities tailored to travelers of all ages.\n\n\nThis project is not for the faint-hearted. At Ennismore, we are ambitious, and this project is a perfect example of that. If you're looking to make your mark as we expand into Mexico, build an exciting hotel with plenty to offer, and collaborate with some of the best and brightest professionals in luxury lifestyle and hospitality, this could be the ideal opportunity for you.\n\n **Job Description** \n\nYou will be responsible for ensuring an exceptional guest experience before, during, and after their stay, anticipating needs, coordinating special requests, managing VIP guests, and following up on complaints and operational issues. 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Front Office & Guest Services in Alfredo V. Bonfil
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Front Office & Guest Services
Alfredo V. Bonfil
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Job Type
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Location:Alfredo V. Bonfil
Category:Front Office & Guest Services
CASHIER@ SALES ASSOCIATE BONFIL ROTATING SHIFT64280823206530120
Indeed
CASHIER@ SALES ASSOCIATE BONFIL ROTATING SHIFT
Join the leading Pharmaceutical Family in Mexico!!! Join our team as a Pharmacy Cashier@ Sales Associate at BONFIL **Requirements:** * Minimum education: Secondary school. * Passion for customer service. * Experience with point-of-sale transactions. * Results-oriented. * Flexible availability. **What we offer:** * Base Salary \+ Commissions. * Grocery vouchers. * Statutory and additional benefits. * Excellent commissions. * Transportation assistance. * Grocery vouchers. * 8-hour work shifts Don't hesitate—apply now! Interested candidates should send a WhatsApp message with their CV or job application to: 9986215406 Job type: Full-time Work location: On-site
Avenida Venustiano Carranza 1028, 77560 Alfredo V. Bonfil, Q.R., Mexico
Negotiable Salary
Laundry Attendant64326300410498121
Indeed
Laundry Attendant
**Additional Information** **Job Number**25176288 **Job Category**Housekeeping \& Laundry **Location**Marriott Cancun An All\-Inclusive Resort, Boulevard Kukulcan Km 14\.5, Retorno Chac L\-41, Zona Hotelera, Cancun, Quintana Roo, Mexico, 77500 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management **POSITION SUMMARY** Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard. Inspect cleanliness of articles removed from the washer, dryer, or dry\-cleaning machines and place in clean linen carts. Set dryers to designated times and temperatures based on fabrics contained in load. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Fold cleaned articles into designated size, either by hand or using folding machine. Maintain accurate records of items laundered. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost\-savings. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None *At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.* Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh\-so\-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward\-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co\-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well\-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
C. 50 4050, 77516 Cancún, Q.R., Mexico
Negotiable Salary
Cajero Deli Market64258102330625122
Indeed
Cajero Deli Market
Responsible for providing a good service to all the owners and guests that come to the Deli Market according to the quality standards, policies and procedures established by the Hotel. \#imvwro Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
C. 50 4050, 77516 Cancún, Q.R., Mexico
Negotiable Salary
Concierge Supervisor64150664265729123
Indeed
Concierge Supervisor
Concierge Supervisor A Concierge Supervisor serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. **What will I be doing?** A Concierge Supervisor will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. A Concierge Supervisor is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: * Serve as a key point of contact for Guests and efficiently respond to Guest enquiries * Provide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others * Process and deliver messages for Guests * Deliver and safely storage Guest luggage * Stay current with all hotel services as well as daily VIP requests and special events * Ensure orderliness and safety guidelines around the lobby and front door areas * Provide support to Management as required, in cases of emergency * Project a professional manner with an emphasis on hospitality and Guest service * Maintain a clean, healthy, and safety working area * Act in accordance with policies and procedures when working with front of house equipment and property management systems **What are we looking for?** Concierge Supervisors serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: * Positive attitude and good communication skills * Commitment to delivering a high level of customer service * Excellent grooming standards * Flexibility to respond to a variety of different work situations * Ability to work on your own and as part of a team * Knowledge of the local area It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Previous experience working as Concierge Supervisor in a hotel environment **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
C. 50 4050, 77516 Cancún, Q.R., Mexico
Negotiable Salary
Kidz Concierge64150663537793124
Indeed
Kidz Concierge
**Kidz Concierge** ================== Location: Hyatt Ziva Cancun City: Cancún, ROO, MX, 77500 Date: Oct 7, 2025 Are you someone who loves constant challenges and challenges? Are you naturally curious and always willing to think outside the box to resolve a situation? Do you have a growth mindset and are you looking for a career that grows with you? If so, you could be the talent we are looking for in this position. **Job Description** -------------------------- As a Kidz Concierge, you will be responsible for performing a wide range of functions in our recreational or entertainment facilities. Key responsibilities include scheduling the use of recreational facilities, maintaining and providing equipment to participants in sports events or recreational activities, and operating concessions and mechanical games. **Job Functions and Responsibilities** -------------------------------------------- * Ensure efficient coordination of recreational facilities to optimize usage and provide a pleasant experience for all guests. * Maintain, clean, and organize equipment while ensuring proper functionality and safety; immediately report any issues or necessary repairs. * Assist in setting up and dismantling equipment for events, recreational activities, and other special events. * Operate concessions and events following safety guidelines and procedures. * Provide exceptional customer service to guests by responding to inquiries and resolving any issues quickly, professionally, and in a friendly manner. * Attend staff meetings, training sessions, and participate in team-building exercises to continuously develop skills and contribute to a positive team environment. * Comply with company policies, standards, and regulations, including maintaining cleanliness and adhering to safety standards across all facilities. * Complete additional tasks or responsibilities as assigned. **Work Experience** ----------------------- * Entry-level position with limited prior training or relevant work experience * Acquires basic skills to perform routine tasks * Work is prescribed and completed with little autonomy * Works under close supervision or clearly defined procedures * Has 0 to 1 year of work experience **Competencies** ---------------- Interpersonal skills Functional job knowledge Leadership Problem solving Teamwork and collaboration Accountability Business experience Advocating for guest needs Self-development Impact**Education** ------------- * High school diploma or equivalent preferred. * A combination of education and experience will be considered. **Certifications** ------------------- * Certifications may be required or preferred. Does this opportunity align with your aspirations? Your time is valuable, and we assure you that this process will be worth every second. Feel free to send your resume! All applicants will be evaluated and considered for opportunities at PLAYA, without regard to race, color, religion, sex, sexual orientation, age, genetics, gender identity or expression, nationality, or disability. Application ID: 15812 **Screen readers cannot read the following map for searches.** ----------------------------------------------------------------------------- Follow this link to access our Job Opportunities Search page to search available job openings in a more accessible way. '); // hack to force browser to not cache iframe results, even though URL may be different var \_iframe \= document.getElementById('iframe'); \_iframe.contentWindow.location.href \= \_iframe.src; //]]\>
C. 50 4050, 77516 Cancún, Q.R., Mexico
Negotiable Salary
Front Desk Agent63842416766209125
Indeed
Front Desk Agent
Front Desk Agent A Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check\-in through check\-out and complete audits, as required. **What will I be doing?** As Front Desk Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check\-in through check\-out and complete audits, as required. A Front Desk Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards: * Achieve positive outcomes from Guest queries in a timely and efficient manner * Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required * Ensure that the Front Desk Manager is kept fully aware of any relevant feedback from guests and, or, other departments * Demonstrate a high level of customer service at all times * Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts * Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties * Maximize room occupancy and use up\-selling techniques to promote hotel services and facilities * Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy * Comply with hotel security, fire regulations and all health and safety legislation * Act in accordance with policies and procedures when working with front of house equipment and property management systems * Follow company brand standards * Assist other departments, as necessary **What are we looking for?** Front Desk Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: * Previous experience in a customer\-focused industry * Positive attitude and good communication skills * Commitment to delivering a high level of customer service * Excellent grooming standards * Calm, efficient, and organized with great attention to detail * Ability to multi\-task while maintaining a positive attitude when working with a Guest * Professional manner with an emphasis on hospitality and guest service * Ability to work on your own and as part of a team * Competent level of IT proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Previous experience in cash handling * Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors * Conflict resolution experience **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
C. 50 4050, 77516 Cancún, Q.R., Mexico
Negotiable Salary
Les Clefs d' OR Concierge63842416727809126
Indeed
Les Clefs d' OR Concierge
Les Clefs d' OR Concierge A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. **What will I be doing?** A Concierge, you will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. A Concierge is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: * Serve as a key point of contact for Guests and efficiently respond to Guest enquiries * Provide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others * Process and deliver messages for Guests * Deliver and safely storage Guest luggage * Stay current with all hotel services as well as daily VIP requests and special events * Ensure orderliness and safety guidelines around the lobby and front door areas * Provide support to Management as required, in cases of emergency * Project a professional manner with an emphasis on hospitality and Guest service * Maintain a clean, healthy, and safety working area * Act in accordance with policies and procedures when working with front of house equipment and property management systems **What are we looking for?** Concierges serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: * Positive attitude and good communication skills * Commitment to delivering a high level of customer service * Excellent grooming standards * Flexibility to respond to a variety of different work situations * Ability to work on your own and as part of a team * Knowledge of the local area It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Previous experience working in Concierge in a hotel environment **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
C. 50 4050, 77516 Cancún, Q.R., Mexico
Negotiable Salary
Inhouse Concierge for Vacation Club63842416580993127
Indeed
Inhouse Concierge for Vacation Club
*This job posting comes from the Talenteca.com job board* ### **Job opening at El Cid Vacations Club in Puerto Morelos, Quintana Roo** **EL CID VACATIONS CLUB IS LOOKING FOR AN INHOUSE VACATION CLUB CONCIERGE** Do you speak fluent English? Are you passionate about tourism, sales, and interacting with people? Would you like to work in a luxury resort in the paradise of **Puerto Morelos**? This is your chance to shine, grow, and earn VERY well! Available position: **INHOUSE in Vacation Club Marketing** You welcome guests upon arrival at the hotel, provide useful information, and invite them to a 90-minute breakfast to learn about the club. **Connect and delight, don't sell!** What do we offer? Constant training Excellent commissions and bonuses Professional environment with good vibes Real career growth within the company What do you need? Be **BILINGUAL** **Previous experience in the role is essential to apply** Live near **Puerto Morelos** Ready to apply? Do it NOW! If you know you're meant for something great, this job is looking for you. **APPLY NOW**. **Desired education level:** High School **Desired experience level:** Mid Level **Departmental function:** Commercial / Sales **Industry:** Hospitality **Skills:** * english * inhouse * vacation club * timeshare * timeshare *This job posting comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=68ae5b9d23000084000ebefe\&source\=indeed*
R3VR+HJ Puerto Morelos, Quintana Roo, Mexico
Negotiable Salary
Sales Assistant63842416166913128
Indeed
Sales Assistant
We are recognized for our excellent cuisine, impeccable service, and great atmosphere, always maintaining the highest quality standards. Currently, we are looking for a SALES ASSISTANT with experience in tourism and gastronomy. Job Profile: \- Bachelor's degree in Administration, Marketing, Tourism or related field. \- Conversational English. \- 2 years of experience in sales within the tourism or restaurant industry. \- Excellent administrative management skills. Main Responsibilities: \- Manage supports on CRM platforms. \- Coordinate specific meetings for payments to Concierge. \- Provide support to the groups department in specific quotations. \- Review contracts with the legal department. We Offer: \- Salary. \- Benefits exceeding legal requirements. \- Minor medical expense insurance. \- Life insurance. Thank you for your interest in joining our great team. Position Type: Full-time Benefits: * Option for indefinite contract * Medical expense insurance * Dining room service Work Location: On-site
46H4+FM Cancún, Quintana Roo, Mexico
Negotiable Salary
Guest Relations Manager63842415855617129
Indeed
Guest Relations Manager
**Company Description** Ennismore, with its luxury brand **SLS Hotels**, has developed a magnificent all-inclusive project at the Playa Mujeres oasis, just north of Cancún, Mexico. **SLS Playa Mujeres Cancún, All\-Inclusive Collection.** Our all-inclusive hotel offers 498 luxurious rooms, along with an impressive selection of 18 restaurants and a rejuvenating spa. Ideal for both adults seeking a getaway and families looking for connection and adventure, this hotel brings to Cancún a world of extraordinary experiences, with a wide range of services and activities tailored to travelers of all ages. This project is not for the faint-hearted. At Ennismore, we are ambitious, and this project is a perfect example of that. If you're looking to make your mark as we expand into Mexico, build an exciting hotel with plenty to offer, and collaborate with some of the best and brightest professionals in luxury lifestyle and hospitality, this could be the ideal opportunity for you. **Job Description** You will be responsible for ensuring an exceptional guest experience before, during, and after their stay, anticipating needs, coordinating special requests, managing VIP guests, and following up on complaints and operational issues. Additionally, you will lead the Guest Relations and Concierge team, aligning their functions with SLS service standards. * Continuously monitor the guest experience from arrival to check\-out. * Anticipate guest needs by analyzing histories of repeat guests and individual preferences. * Coordinate special attention for VIP guests, celebrations, and high-profile stays. * Implement welcome protocols, courtesies, upgrades, and post-stay follow-up. * Lead and train the Guest Relations, Concierge, and Bell Boys teams. * Establish standards for communication, appearance, and service for your team. * Personally handle critical complaints, sensitive requests, or unsatisfactory experiences. * Serve as a key point of contact between Front Office and departments such as Housekeeping, Food \& Beverage, Spa, and Security. * Coordinate special requests involving multiple departments. * Ensure compliance with VIP protocols and accommodations for guests with special needs. **Requirements** Minimum of 2 to 3 years of experience in similar roles within luxury hotels. Advanced English proficiency. Additional languages are a plus. Experience with PMS (Opera or others) and CRM systems. Strong customer focus, leadership skills, empathy, and effective communication. **Additional Information** **What awaits you...** * The opportunity to join an innovative, fast-growing international group committed not only to building new hotels but also to creating a global brand. * The chance to challenge the norm and work in an environment that is both creative and rewarding. * Being part of a team passionate about creating outstanding hospitality experiences and exploring new destinations with every opportunity. * A competitive compensation package and numerous development opportunities.
Jesús Martínez Ross 799, Salina Grande, 77400 Isla Mujeres, Q.R., Mexico
Negotiable Salary
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