SALES ENGINEER - DEVELOPMENT

Description

At PSAP (Providing Solutions and Packaging). We are a market-leading company with over 20 years of experience specializing in repair, manufacturing, heat treatment, distribution, and specialized packaging—including wooden pallets (CHEP or TARIMA AZUL)—committed to quality, efficiency, and customer service. **Job Objective** Develop commercial and technical skills to support the sales team in promoting, advising on, and closing technical solutions, products, or services—with an emphasis on continuous learning and growth toward a Senior Sales Engineer position. **Key Responsibilities** * Support identification of business opportunities and development of potential customers. * Provide technical support during presentations, quotations, and product or service specifications. * Accompany senior sales team members on customer visits to understand needs and propose solutions. * Prepare commercial proposals and technical documents in collaboration with engineering departments. * Maintain up-to-date customer and opportunity information in the CRM. * Participate in internal technical and commercial training sessions. * Monitor market and competitive trends to contribute strategic insights. * Ensure customer satisfaction in every interaction. **Daily Activities** 1\. Maintain communication with the customer and Plant Manager to ensure logistics for product delivery. 2\. Maintain constant communication with customers to ensure their complete satisfaction and offer after-sales services. 3\. Report and provide feedback on visit and prospecting outcomes to the Corporate Commercial Manager, to keep them informed about sales performance. 4\. Review emails to ensure pending items are being monitored. 5\. Identify and develop suppliers of strategic inputs. 6\. Prepare quotations for packaging or projects with customers and prospects. 7\. Upload quotations to the shared data storage folder for monitoring and review by the Corporate Commercial Manager. 8\. Follow up on general commercial area tasks assigned by the Corporate Commercial Manager. 9\. Track scheduled timelines with the design department. **Profile Requirements** **Academic Background** * Engineering degree (preferably Mechanical, Electronics, Industrial, Electrical, Mechatronics, or related fields). * Graduated or currently completing graduation requirements. **Experience** * Prior experience in technical sales, technical support, professional internships, or customer service is desirable but not mandatory. * Interest in professional development within the commercial field. **Technical Knowledge / Preferred** * CRM usage (Salesforce, HubSpot, Zoho, etc.) * Microsoft Office suite (Excel, PowerPoint, Word) * Ability to read and interpret technical drawings or diagrams. * Basic understanding of industrial processes or automation (if applicable to the company’s operations). **Skills and Competencies** * Strong verbal communication and effective interpersonal skills. * Customer orientation and service mindset. * Analytical ability and problem-solving focus. * Proactivity and eagerness to learn. * Teamwork and cross-departmental collaboration. * Organization and task tracking. **WE OFFER:** \- Statutory vacation days \- IMSS coverage from day one \- Fixed day off (Sundays) \- Year-end bonus (Aguinaldo) \- Fixed shift schedule \- Profit-sharing (Utilidades) \- Savings fund (Caja de ahorro) \- Competitive salary \- Vacation premium (Prima vacacional) \- All statutory benefits **Working Hours:** Monday to Friday, 8:00 AM–5:00 PM; Saturday, 8:00 AM–1:00 PM Employment Type: Full-time Salary: $13,000.00 \- $15,000.00 per month Benefits: * Savings fund (Caja de ahorro) Work Location: On-site employment