**FIELD SUPERVISOR** **Area:** Supervision **Location:** 23 de Noviembre #250, Col. Insurgentes, Chihuahua, Chih. **Schedule:** Full-time **Position Objective** Supervise, coordinate, and verify daily waste collection operations, ensuring compliance with assigned routes, schedules, service quality standards, equipment conditions, and timely response to incidents and citizen complaints. This role ensures that operations run efficiently, safely, and in accordance with established standards. **Functions and Responsibilities Operational Supervision:** * Verify operational staff’s clock-in and clock-out times. * Confirm proper initiation of collection routes and their daily completion. * Conduct field visits to evaluate staff performance and service quality. * Supervise cleaning of vehicles, tools, and transfer points. **Incident and Complaint Management:** * Receive, record, and track citizen complaints or internal reports. * Coordinate rapid solutions for route failures, staff absences, or unforeseen events. * Report relevant incidents to the appropriate departments. **Basic Maintenance Management:** * Report vehicle maintenance needs for collection units and coordinate their resolution. * Verify that vehicles depart in optimal operating condition. **Requirements** **Academic Background:** * Completed high school diploma; bachelor’s degree preferred (logistics, administration, or related fields). **Work Experience:** * Minimum 1–2 years in operational supervision, logistics, urban services, or related roles. **Technical Skills:** * Basic knowledge of collection vehicle and equipment operation. * Experience managing operational reports and incident tracking. * Ability to plan and verify work routes. * Basic proficiency with office tools (Excel, WhatsApp Business, email). **Soft Skills:** * Leadership and ability to coordinate work teams. * Problem-solving skills and initiative. * Clear and assertive communication. * Organization and attention to detail. * Tolerance for working under pressure. * Service orientation and commitment to continuous improvement. Job Type: Full-time Salary: $4,500.00 per week Benefits: * Salary increases * Option for indefinite-term contract * Company-provided mobile phone * Complimentary uniforms * Grocery vouchers Workplace: On-site employment