Job Summary: We are seeking a Maintenance Planner to administer and coordinate preventive and corrective maintenance programs, ensuring compliance and excellent customer service. Key Highlights: 1. Administer and coordinate the annual maintenance program. 2. Handle and follow up on customer requests. 3. Manage purchase requisitions and supplier follow-up. **MAINTENANCE PLANNER –** **Cuautitlán Izcalli, Méx.** **Company:** SLM FACILITY SERVICES We are SLM FACILITY SERVICES, a leading company in specialized maintenance services, seeking a **MAINTENANCE PLANNER** to join our team in the **Cuautitlán Izcalli, Méx.** area. If you have relevant experience, this opportunity is for you. **Job Objective** Administer and coordinate the annual preventive and corrective maintenance program across facilities, ensuring timely and proper execution, effective customer service, and operational control via specialized software. **Main Responsibilities** * Handle and follow up on customer requests (email and telephone). * Generate and assign work orders based on priority and operational workload. * Monitor correct ticket closure and technical reporting. * Control and ensure compliance with the Preventive Maintenance (PM) program. * Develop and analyze operational indicators (productivity, effective hours, service). * Manage purchase requisitions, purchase orders, and supplier follow-up. * Track technical staff attendance. * Supervise inventories, tools, and vehicles. * Respond to emergencies and maintain constant communication with customers. * Support quotation preparation and administrative operation control. **Requirements** * Prior experience in operational planning or maintenance coordination. * Proficiency in Microsoft Office or Google Workspace. * ERP or operational control system experience preferred. * Strong organizational, planning, and results-oriented skills. * Effective communication and customer service orientation. * Ability to work under pressure and solve problems. * Availability for fieldwork and client meetings. **We Offer** * Competitive salary (based on experience). * Statutory benefits. * Job stability. * Career development opportunities within a Facility Services company. * Continuous training. Employment Type: Full-time, Indefinite Term Salary: $15,500.45 – $17,000.15 per month Benefits: * Flexible working hours * Life insurance * Complimentary uniforms Work Location: On-site employment