Job Profile: Hotel Manager General Job Description The Hotel Manager is responsible for the overall administration of the assigned establishment. They must ensure compliance with corporate procedures and policies, supervise staff performance, and guarantee the proper operation of all departments. Their key function is to lead, train, and motivate employees so they work autonomously and efficiently, maintaining the hotel’s profitability, orderliness, and appeal to guests. The manager coordinates, plans, and supervises all daily and weekly operations, ensuring the smooth functioning of departments including front desk, housekeeping, maintenance, food and beverage, and guest satisfaction. Daily Responsibilities Motivate and supervise staff. Read and review the front desk logbook. Conduct audit reviews and cash reconciliations. Verify bank balances. Review attendance records. Check the functionality of security cameras. Inspect telephone line operations. Supervise the interface and availability of web booking platforms (OTAs such as Booking and Expedia). Validate guest transfers. Manage payment requests. Correct room availability openings or closures on OTA platforms. Maintain occupancy above 95%. Administer the general archive in its various formats. Handle logbooks. Maintain general order across all operational areas. Weekly Responsibilities Provide ongoing staff training. Control and manage area access keys. Update employee personnel files. Review payroll. Analyze energy consumption. Review financial statements. Manage bonuses (grocery allowances, Google reviews, and other incentives). Deliver general training, professional development, and family-oriented programs for staff. Supervise battery replacement in ASSA ABLOY locks. Handle recruitment processes. Provide extracurricular training. Implement disciplinary actions. Carry out termination or dismissal procedures when necessary. Manage and follow up on guest complaints. Required Competencies Leadership and team management. Results- and profitability-oriented mindset. Problem-solving ability. Attention to detail. Effective communication skills. Proficiency in booking platforms and administrative tools. Service orientation and guest experience focus. Time management and organizational skills. Desired Professional Profile Previous experience in hospitality or business unit administration. Knowledge of auditing, basic finance, and hotel operations. Ability to coordinate multidisciplinary teams (front desk, housekeeping, maintenance, kitchen). Proactive, professional attitude focused on customer satisfaction. Position Type: Full-time Benefits: * Company parking * Free parking * Option for an indefinite-term contract * Company phone * Complimentary uniforms Work Location: On-site employment