Flex is the diversified manufacturing partner of choice that helps market\-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Summary Job Description*To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a* *Program Manager**located in* *Guadalajara, South.**Reporting to the Program Management Manager, Program Manager role manages the end\-to\-end product lifecycle for a manufacturing program, ensuring that production, quality, safety, and cost targets are met. The Program Manager is accountable for maintaining efficient manufacturing operations to meet internal and customer expectations.* Responsibilities:* Organize, plan and direct program schedules and budgets. * In charge of tracking relevant metrics and drive action items based on results. * Provide help, knowledge and expertise with contract negotiations as required. * Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics. * Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program. * Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel. * Manage the coordination of product life cycle activities with P\&L and customer satisfaction also has control for different accounts of various complexities. * Be the key channel of communication for customers and act as escalation in the event of customer issues. * In charge of customer´s satisfaction reviews and corrective actions. * Maintain current and develop additional business with customers. * Monitor and track that project and program deliverables are met. * Be accountable for maintaining excellent customer relations with both new and existing customers. * Holds up production sites for projects, costs and other customer related matters through business and expertise. Qualifications:* *BA/BS/MBA or equivalent work experience* * *Advanced experience managing cross\-functional teams (CFT),* * *Solid understanding and management of Profit \& Loss (P\&L).* * *Strong client\-facing and stakeholder management skills.* * *Proven experience in the Automotive sector.* * *Advanced English level* * *Nice to have NPI experience.* What you’ll receive for the great work you provide:* Competitive Salary. * Life \& Medical insurance. * Christmas Bonus. * Food Coupons. * Saving Fund. MG61 Job Category Operations Required Skills: Optional Skills: Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).