MacStore Midtown Technical Support

Description

Job Summary: We are seeking a Computer and Telephony Equipment Repair Technician with a passion for customer service and client support to provide Apple service support and follow-up. Key Highlights: 1. Essential technical training and lifelong valuable experience 2. Professional stability and development 3. Apple Certified Macintosh Technician certification MacStore is the leading Apple product and service distributor in Latin America. (APR Apple Premium Reseller). Join the best team and make a difference in your professional life. At MacStore, you will receive the essential technical training required for your position and gain experience that will serve you for life. **We are looking for:** **Computer and Telephony Equipment Repair Technician for the MACSTORE MIDTOWN branch** **Profile:** * Completed high school or technical degree. * Minimum 1 year of experience in computer and telephony repair. * Passion for customer service and attention. * Residence near the work location. **Responsibilities:** * Provide first- and second-level support to Apple users. * Personalized service and issue resolution. * Follow-up on completed services. * Promotion and sale of additional services. * Achievement of performance metrics and indicators. **We offer:** * Base monthly salary of $9,900.00 gross. * Apple Certified Macintosh Technician certification. * Benefits and perks exceeding legal requirements. * Monthly food voucher. * Profit-sharing (approximately three months). * Salary increase at the fourth month. * Life insurance. * Savings fund. * Punctuality bonus. * Commissions ranging from 9% to 20% of the total amount for services performed. * Bonus for achieving performance indicators. * 100% IMSS social security contributions. * Direct and indefinite employment contract. * Professional stability and development. * Rotating schedule from Monday to Sunday, with one weekday day off: 11:00 AM to 8:00 PM and 12:00 PM to 9:00 PM. If you are interested and meet the profile, apply through this channel and we will contact you shortly.