




Position Summary: Supervise and ensure the activities of security monitors, foster a positive work environment, and document procedures to meet performance indicators. Key Responsibilities: 1. Lead and train personnel responsible for physical security monitoring. 2. Implement and improve quality management systems in security. 3. Generate executive reports and process area-related information. PAQUETEXPRESS A leading national logistics company with the broadest nationwide coverage and highest growth rate in the sector is seeking top talent. You are invited to join our outstanding team as: CMS (Monitoring and Security) Supervisor · WE OFFER: · Additional 15-day year-end bonus Vacation bonus exceeding statutory requirements Savings fund Funeral expense benefits Life insurance Fonacot loan program Dental services Ongoing training 50% discount on shipments Three paid days off during Holy Week · JOB DESCRIPTION: Supervise and ensure that assigned tasks for physical security monitors are performed timely and correctly. Promote and supervise appropriate conduct among monitors to maintain a positive working environment at the security monitoring center. Document and update procedures; train staff under supervision; generate reports; process area-generated information and convert it into performance indicators; ensure compliance with departmental performance indicators. · SCHEDULE: Rotating shifts REQUIREMENTS: Bachelor’s degree in Industrial Engineering, Criminology, Systems, Administrative Fields, or related disciplines. 2 years of experience in GPS, CCTV, and alarm monitoring. Experience implementing and improving quality management systems. Experience developing procedures and records. Experience preparing executive reports. Intermediate-to-advanced Microsoft Office skills; familiarity with GPS platforms, CCTV systems, and alarm systems. Flexible availability for shift work · OUR COMPANY IS INCLUSIVE, RESPECTS DIVERSITY, AND DOES NOT ENGAGE IN ANY FORM OF DISCRIMINATION. S O C I A L L Y R E S P O N S I B L E E N T E R P R I S E. -Requirements- Minimum Education: Higher Education – Bachelor’s Degree 2 years of experience Keywords: resident, supervisor, assistant manager, coordinator, manager, facilitator, captain, escort, guard, surveillance officer, security officer, guard, surveillance
