**Job Description** ------------------------- Ensure the fulfillment of order deliveries to owned business units and/or end customers at the lowest possible cost, guaranteeing customer satisfaction without neglecting distribution costs. **Main Responsibilities** --------------------------------- - Generate the loading schedule in order to secure required orders for the following day and meet delivery commitments. * Ensure compliance with the loading schedule to guarantee customer service at the lowest possible cost. * Supervise the transportation plan to confirm deliveries and resolve delays so that products reach customers within the agreed time. * Negotiate trips and schedules with carriers to satisfy product delivery to customers within the agreed time. * Verify inventory availability to ensure necessary products are available to meet customer order demands. * Communicate the Daily Shipping Plan to the Transport Administrator to confirm license plates and arrange the loading schedule. * Ensure compliance with the dynamic weekly plan generated by the Supply Chain. * Monitor the $/ton performance for the deliveries under responsibility. **Position Challenges** -------------------- Situation * Lower volume is available and shipments to customers are needed—whom should be prioritized? * Extended dwell times with customers; delays during unloading * Changes in delivery times or customers unavailable to receive (diversions) **Required Skills and Knowledge** ------------------------------------------ General * Degrees: Industrial Engineering, Computer Systems Engineering, Mechanical Engineering, Accounting, Other Engineering fields * English Language Proficiency: B2 or higher Required Experience * Customer service * Tracking finished product deliveries * Knowledge of land logistics Required Knowledge * Intermediate Excel * English: B2 or higher * PowerPoint: Intermediate **Relationships** -------------- Internal * Dispatch Service Advisor (Send daily loading schedule and adjustments) * Logistics Planner for Allocation and Demand (Receive plant loading capacity and generate the daily shipping plan for different dispatch modes) * Operations Supervisor (Report incidents related to loading that require attention) * Transport Administrator (Report incidents related to transportation that require attention) * Dispatch Service Advisor (Send daily loading schedule and adjustments) External * Third-party and subsidiary customers (Inform about scheduled trip status and handle delivery incidents) **Diversity and Inclusion at CEMEX** ----------------------------------- At CEMEX, we recognize the diversity of the world in which we live and operate. We respect diversity, promote inclusion, and prohibit discrimination against any talented individual regardless of gender, physical ability, age, sexual orientation, culture, ethnic origin, religion, political affiliation, marital status, pregnancy/maternity/paternity, or nationality. We foster an equitable culture to build a sustainable business and support the well-being and development of CEMEX employees