Customer service City: AGUASCALIENTES Publication date: Sep 3, 2025 Schedule: 2 p.m. to 10 p.m. Description: GENERAL ASSISTANT A PROFILE Position objective Route cargo generated by air and ground services by classifying packages into air containers for subsequent shipment to various final destinations. Job functions or activities. * Supervise the proper use of personal protective equipment through visual and tactile inspection to prevent injuries, disabilities, or any incidents involving work equipment. * Obtain the optical reader from the systems department and perform a preliminary inspection of this device to verify it has sufficient battery charge and that the laser functions properly for scanning shipping labels, ensuring accurate recording of generated cargo. * Inspect the container, verifying its physical condition and assigned location through visual inspection, in order to prevent damage to cargo and delays. * Position packages on different loading docks, identifying their routes by destination according to the scanned code, for container classification and shipment. * Sort cargo via conveyor belt according to its final destination, so that the assigned container is directed to the appropriate route. * Load cargo onboard for transport with maximum safety, following the stowage guide provided by the Quality department, aiming to occupy the minimum possible space, avoid damage, and minimize unloading delays. * Generate piece manifests at the end of the day using the optical reader and compile the corresponding report of the loading process for service registration and verification. * Support the Platform area in aircraft loading activities, contributing to meeting scheduled timelines and teamwork. * Perform any other tasks or functions assigned by your immediate supervisor. Requirements * Loading and unloading * Sorting * Education – High school diploma What we offer you * Competitive salary * Variable compensation plan * Benefits exceeding legal requirements * Career development plan within the company