Bachelor's degree in Electronic Engineering, Mechanical Engineering, or related field. POSITION OBJECTIVE: Plan, organize, direct, and control activities related to the company's operational processes, as well as the assignment, tracking, and closure of service processes. MAIN JOB FUNCTIONS (indicative but not limited to): * Review, understand, and train on technical specifications * Report any irregularities detected in the process to the Manager. * Supervise the process of providing information to customers and suppliers regarding prices, delivery times, and other necessary data for updating through the automated purchasing system. * Plan and control existing processes. * Supervise, evaluate, and manage personnel under responsibility. * Authorization of samples PROFILE REQUIREMENTS FOR THE POSITION HOLDER: LANGUAGES * English - Fluent * Spanish - Fluent * Japanese - Desirable EDUCATION * EXPERIENCE REQUIRED: 4 years of experience in a similar position. SPECIFIC TECHNICAL KNOWLEDGE AND/OR SPECIAL REQUIREMENTS: General: * Knowledge of milling, drilling, and turning tool products and services * Knowledge of design, management, and sales of infrastructure systems for technological applications. * Personnel management, good stress management, and ability to work under pressure. * Conflict resolution skills. * Leadership and effective communication. * Proficient in PC and general office equipment. COMPETENCIES Competency Description * Results Orientation: Attitude focused on effectively and efficiently achieving objectives and goals within legal and timely criteria. * Sense of Urgency: Recognizes the priority level of tasks and projects, acting accordingly to ensure their timely completion based on established criteria. * Effective Communication: Establishes assertive and effective communication by logically structuring information when delivering oral and written messages, using terminology appropriate to the audience. * Actively and openly listens to others' ideas and provides feedback to improve communication. * Encourages proper exchange of ideas and messages among team members through various communication methods. * Seeks to exchange opinions. * Customer Orientation: Seeks information to understand customer needs. Commits to actions that satisfy those needs while considering limitations, anticipating customer impact, and avoiding creating false expectations. * Planning and Organization: Systematically and methodically plans and organizes the work of the unit. Manages multiple projects simultaneously, continuously monitoring their efficient execution aligned with operational objectives. Monitors work processes, identifies the need for corrective actions, and takes initiative when required. Develops work schedules and supervises their compliance. * Leadership: Promotes teamwork by involving subordinates, encouraging collaboration and mutual learning. Develops and maintains productive and respectful relationships to ensure staff fulfill assigned responsibilities. Values and leverages individual differences and talents to achieve team goals. * Technical Competencies: Commercial Knowledge * Customer Service: Handling objections (basic). * Sales knowledge (basic). * Product Knowledge: Basic understanding of mechanics or general product functionality. * Competitor identification. Knowledge of main mechanisms and characteristics of production lines. Job Type: Full-time Salary: $36,250.00 - $37,250.00 per month Benefits: * Salary increases * Company car * Option for indefinite contract * Major medical expense insurance * Life insurance * Company phone * Free uniforms * Grocery vouchers Application Question(s): * Do you have experience in the metal-mechanical industry? Education: * Completed Bachelor's degree (Mandatory) Experience: * Metal-Mechanical Industry: 2 years (Mandatory) Language: * English (Mandatory) Travel Availability: * 25% (Desirable) Work Location: On-site position