Quality Supervisor

Description

Job Summary: Ensure compliance with quality standards for products and processes through supervision, verification, and implementation of corrective actions. Key Highlights: 1. Direct supervision of quality technical staff 2. Leading continuous improvement and defect reduction projects 3. Application of problem analysis and resolution methodologies **Job Mission** Ensure compliance with quality standards for products and processes through direct supervision of technical staff, continuous verification of operations, and timely implementation of corrective and preventive actions. The primary purpose of this position is to detect deviations, reduce incidents, and ensure customer satisfaction, thereby contributing to continuous improvement and achievement of business objectives related to cost, time, and quality. **Responsibilities and Activities** * Supervise daily activities of quality technical staff, ensuring compliance with established standards and procedures. * Coordinate in-process and finished product quality inspections to promptly detect deviations and prevent release of non-conforming products. * Analyze internal and external failures using root cause analysis methodologies and define corrective and preventive actions. * Track closure of corrective actions to ensure their effective implementation and prevent recurrence. * Monitor and report quality indicators (rejections, warranties, rework, PPM, etc.) to evaluate departmental performance. * Coordinate immediate containment actions for quality issues impacting production or customers. * Train and develop technical staff on quality topics, inspection, and acceptance criteria. * Apply problem analysis and resolution methodologies (8D, FMEA, Ishikawa, 5 Whys, PDCA). * Manage non-conformities, corrective and preventive actions (CAPA). * Control, update, and administer QMS documentation (procedures, instructions, forms). * Lead continuous improvement and defect reduction projects. **Compensation and Benefits** * Statutory benefits (IMSS, INFONAVIT, year-end bonus) * Weekly mixed payment (portion salary, portion bonuses, vouchers, etc.) * Vacation bonus of 33% * Weekly food vouchers * Savings fund * Savings box * Cafeteria service * 6 vacation days upon completion of probationary period * 6 additional paid leave days per year Employment Type: Full-time Salary: $18,000\.00 \- $20,000\.00 per month Benefits: * Savings box * Cafeteria service * Free uniforms * Food vouchers Work Location: On-site employment