**Job Objective** Prospecting customers both in the field and via phone calls to small and medium-sized enterprises (SMEs), and closing sales; providing basic technical support and customer service, including incident resolution for telephone, cable television, and internet services. **Responsibilities** * Handle customer requests related to service installation and configuration. * Assist in managing service orders and tracking incidents. * Adhere to company-established quality protocols and response time requirements. * Document cases in the internal system. * Preferred: Basic knowledge of customer service and CRM. **Soft Skills** * Effective communication. * Customer orientation. * Teamwork. * Ability to learn quickly. **Requirements** * Education: High school diploma. * Experience: 6 months in similar positions. * Availability for rotating shifts. **We Offer** * Statutory benefits. * Life insurance. * Savings fund. * Grocery vouchers. * 50% discount on IZZI services. * Referral bonuses. * Commissions. Employment Type: Full-time. Salary: Starting at $8,400.00 per month. Benefits: * Savings fund. * Life insurance. * Free uniforms. * Grocery vouchers. Work Location: On-site employment.