Sales Manager

Description

Job Summary: We are seeking a leader for an automotive sales team to achieve targets, ensure customer satisfaction, and optimize processes, with responsibilities including coaching and inventory management. Key Highlights: 1. Excellent work environment 2. Lead the sales team to achieve objectives 3. Conduct coaching for sales advisors **JOIN OUR TEAM.** We offer a base salary and commissions. Meal vouchers. Benefits. Sales commissions. Excellent work environment. Requirements: Bachelor’s degree. Minimum 5 years of experience in automotive sales. **GENERAL PURPOSE**: Lead the sales team to achieve vehicle sales volume and model range targets, effectively implement processes, and deliver a level of customer satisfaction exceeding expectations. Main Responsibilities: · Based on sales and vehicle model range targets. · Jointly determine, with the Marketing Manager, external events and activities for promotion, advertising, points of sale, exhibitions, etc. · Set individual sales, prospecting, test drive, and conversion targets per sales advisor. · Jointly develop, with sales advisors, individual work plans to achieve prospecting and sales targets. · Assign floor coverage shifts based on sales advisors’ performance metrics. · Monitor daily sales performance to evaluate the effectiveness of strategies and plans. · Conduct coaching for sales advisors to improve their performance. · Ensure proper vehicle display and conditions in the sales showroom, determining which units to showcase. · Ensure availability of demo vehicles for test drives (clean and fueled). · Ensure daily entry and follow-up of prospects in the system. · Ensure vehicle availability to meet sales targets. · Manage dealership inventory to minimize interest payments related to floor plan financing. · Promote sales of in-stock vehicles while minimizing inter-dealership unit transfers. · Participate in determining the quantity, model range, catalogs, colors, etc., of vehicles scheduled for factory production to replenish inventory. · Ensure 100% compliance by subordinates with their training programs. · Ensure sales staff are fully knowledgeable about product processes and technologies—such as safety, comfort, entertainment, and ecology—to conduct professional demonstrations and sales of Omoda Jaecoo vehicles. · Define test drive conditions, processes, and routes to guarantee fulfillment of customer expectations and generate positive impact to improve conversion rates from test drives. · Ensure 100% of customers visiting the sales floor are offered test drives. · Ensure sales advisors fully understand and correctly apply all purchase options—cash or financed—to provide complete information to customers. · Implement and ensure all operations comply with anti-money laundering criteria established by the Ministry of Finance. · Establish conditions and processes for vehicle delivery that meet customer expectations, including warranty information, services, 24-hour support, insurance, coverage details, and customer care. · Ensure delivery surveys are administered to identify areas for improvement. · Conduct weekly meetings with the sales team to provide performance feedback, share results, and develop continuous improvement initiatives. · Ensure customers are informed of post-sale service conditions and processes for maintenance and repair support. · Monitor VOICE performance daily. · Address VOICE complaints promptly and resolve them. · Handle and resolve customer complaints. · Define dress code standards for subordinates to maintain professional image and presentation both on-site and at external events. · Monitor customer service to ensure subordinates treat customers professionally and respectfully. · Ensure proper customer reception upon arrival at the sales floor, as well as immediate response to incoming calls for agile and prompt service. · Maintain and communicate the organization’s Vision, Mission, and Values across the sales team to project consistency and integrity toward achieving established goals. · Practice and promote a teamwork attitude and win-win mindset. Employment Type: Full-time Salary: $30,000.00 - $40,000.00 per month Benefits: * Salary increases * Free uniforms * Meal vouchers Education: * Completed Bachelor’s degree (Preferred) Experience: * Personnel management: 2 years (Preferred) Work Location: On-site employment